Vandhana Venkatesan

TECHNICAL SUPPORT

CHENNAI,TN

Overview

Language

Certifications

years of post-secondary education

years of professional experience

Sutherland Global Services

CHENNAI, Tamil Nadu

09.2016 - 08.2019

CS associate for Amazon, UK Kindle Process Technical Troubleshooting of Kindle to UK customers through Chat.
Basic WiFi Troubleshooting of Kindle mediators and Kindle fire devices.
Troubleshooting for Kindle content.
Kindle content downloading issues.
Providing basic information and Kindle device to customers.
Maintaining team shrinkage and attrition.
Improving team performance in daily basis.

GKM College Of Engineering And Technology , Anna University

Chennai

01.2012 - 01.2016

St. Anne’s Matric. Hr.Sec.School

01.2011 - 01.2012

SSLC

01.2009 - 01.2010

J2EEundefined

Classical dancer,paintings.
Member of NGO in chennai.
EXTRA-CURRICULARPaper Presentation & Conference Presented paper on “GOOGLE” and “ANDRIOD APP” at GKM College of Engg, Perungalathur.
Participated in 2015 ICTACT Youth Technology Summit Organized by ICTACT at Panimalar College of Engg,chennai.
Participated in the National Level Technical Symposium held at Sri Ramanujar Engineeringcollege, chennai.
Participated in the National Industry Targeted Aptitude test and I scored 67%.
J2EE, Webcomp(Expert)C,C++, Core Java (Expert)friends.
Secure network.
Thereby my aim is to provide them a room through which they can easily be in touch with theirto the other via hotspot.
This application is a simple and easy for accessibility and communication for users in aanother having the Android Os.
The Application will enable sending/ receiving text message services from one clientA technique to develop Messenger Application that allows a user to send and receive the messages, from one mobile toLearnt about the characteristics of the Big Data, Technologies like Business Intelligence, cloud.

CERTIFICATIONS Certified from NIIT : Professional skills and IT software development.