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Versatile and results driven IT professional with over 5 years of experience spanning Network Operations Center System Administration, and IT Support. Proven ability to monitor, maintain, and troubleshoot enterprise IT infrastructure, ensuring high availability, performance, and security of systems and networks.
Skilled in network monitoring tools such as SolarWinds, Zabbix, and Wireshark, with hands on experience supporting Cisco, Meraki, Ruckus, and UniFi environments. Strong background in Windows Server administration, including Active Directory, DNS, DHCP, Group Policy, and virtualization. Adept at incident management, root cause analysis, and escalation within structured IT service environments.
Recognized for delivering efficient first line and second line support, managing service requests, and maintaining excellent user satisfaction as a Single Point of Contact. Experienced in system monitoring, backups, disaster recovery, and implementing security best practices.
Highly adaptable, proactive, and capable of working independently or within a team to support mission-critical operations in dynamic enterprise environments.

With over 16 years of experience in the Information Technology sector, I am a seasoned professional with expertise in managing complex systems, networks, and cloud services. I hold industry certifications including CCNA, CCNP (Cisco), and Linux Administrator (Studysection), which validate my proficiency in a wide range of technologies such as Windows Server, Microsoft Office 365, and Amazon Web Services (AWS). My strong troubleshooting skills enable me to resolve issues efficiently, ensuring smooth operations across IT environments.
As a System/Network Administrator at Integrity Healthcare Solutions, I lead a team of IT professionals providing technical support, voice support, and remote assistance to clients in the U.S. healthcare sector (Eastern Standard Time). I oversee critical areas including backup programs, space utilization, antivirus updates, and application servers across multiple sites, ensuring continuous service delivery.
I have actively contributed to multinational projects in healthcare, gaming, and sports industries, gaining expertise in cross-sector IT requirements. With a focus on system optimization and automation, I am skilled in continuous integration, deployment pipelines, and cloud infrastructure management. I am dedicated to continuous professional development and aim to leverage my skills in a new role to drive operational efficiency and innovation. Experienced with AWS cloud infrastructure design, deployment, and management. Utilizes automation tools to streamline processes and enhance efficiency. Strong understanding of cloud security best practices and compliance standards. Critical thinking DevOps Engineer with extensive understanding of high availability architecture and concepts. Purpose-driven professional with capacity to be strong team player plus work effectively independently.

Strategic Product Leader : With over a decade of experience in driving innovation at the intersection of cutting-edge technology and business strategy, I've built a career around solving complex problems and delivering impactful solutions. My journey from Software Engineer to Assistant Vice President of Products has given me hands-on expertise in product management, blockchain technology, AI, SaaS products and cloud-native solutions. As a passionate Product Manager, I thrive at the intersection of innovation, strategy, and execution. With a solid technical foundation and a proven track record in managing cross-functional teams, I have successfully driven product roadmaps from ideation to launch. My expertise lies in turning complex customer needs into clear, actionable strategies, aligning them with business goals to deliver impactful products that enhance user experiences and drive growth. I excel in agile environments where customer feedback, data-driven insights, and emerging technologies like generative AI shape product evolution. My ability to communicate across technical and non-technical teams ensures alignment and delivery of high-quality products, on time and within scope. I'm deeply committed to solving real-world problems through technology, and I approach each product with a mix of creativity, strategic planning, and adaptability. Whether it's optimizing existing products or creating new market-leading solutions, my focus remains on adding tangible value and pushing the boundaries of what's possible.

Cloud Devops engineer with around 8 years of experience in working with Information Technology industry in various roles with excellent experience in Software Integration, Configuration, Build & Release management, and Development for several market driven international organizations. Experience in Installation, Configuration, Management of Linux OS (RHEL, CentOS, Ubuntu, Red hat), Amazon Web Services, Windows Servers in an Agile environment, and experience in the automation of OS in a DevOps environments such as (DEV, TEST, STAGE & PROD) completely automated. Have very strong inter-personal skills and the ability to work independently and with the group, can learn quickly and easily adaptable to the working environment. Self-motivated, quick learner takes independent responsibility to contribute and teamwork skills. Industrious Dev Operations Engineer offering 6-year background setting up CI and CD pipelines and scripting deployment activities. Well-rounded and conscientious professional committed to proactively managing change and quickly deploying critical applications. Expertise in configuration management and Agile, Scrum and Waterfall methodologies. Tech-savvy Dev Operations Engineer with solid background in software engineering paired with in-depth knowledge of SQL and databases. Polished in deploying updates and fixes, building successful tools to reduce error occurrences and conducting root cause analysis. Familiar with Ruby and Python. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Seasoned IT and Cybersecurity expert with 28 years in IT and 25 years specializing in security, currently driving security solutions sales and cloud adoption strategies across EMEA. Proven ability to align security best practices and compliance frameworks with business objectives across diverse industries,
Adept at customer advisory, pre-sales, and security consulting, providing strategic guidance to clients on securing their digital transformation.
Strong background in public speaking at international events, technical training, and executive-level communication, making complex cybersecurity concepts accessible to non-technical stakeholders. Passionate about problem-solving, innovation, and continuous learning to stay ahead in the ever-evolving security landscape.

Vansh Chitkara

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