Vansha Baghel

• Interpreting and interrelating research data to develop integrated business to run the process efficiently.
• Integrate standardized tools and templates to streamline cross-functional project management.
• Participate in regular meetings with management to assess and address issues and identify and implement improvements.
• Preparing dashboards to visualize key insights from data analysis.
• Working on standard or custom reports summarizing business, financial or economic data.
• Coordinating with other departments to ensure accuracy of data collection and analysis.
• Participating in brainstorming sessions with other senior analysts to develop innovative solutions for client needs.
• Supporting client queries by answering questions and guiding end-use.
• Participating and led over many projects and Other lines while working closely with management.
• Working with cross-functional teams to achieve goals.
• Planning and completed group projects, working smoothly with others.
• Promoting high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Maintaining and updating knowledge through continuing education and advanced training.
• Working successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Collaborating with others to discuss new opportunities.

· Worked as a Process Advisor in Claims Handling Department.

· Dealing with customer complaints and queries.

· Verifying documents provided by the customers.

· Preparing documents and letters for customers after verification.

· Helping team to achieve SLA.

· Performed quality check(QC) for Cases and Letters.

· Helping team in resolving queries and handling the calibrations calls held with Onshore.

· Site level Breach and MI Reports.

· Site level Risk Based Monitoring(RBM).

. Updating Daily and Monthly Dashboard.