VANSHIKA JASWAL
Senior Technician
Gurugram
Summary
Detail‑oriented and analytical professional transitioning into digital marketing with strong experience in technical operations, content systems, and data‑driven workflow optimization. Skilled in handling complex technical information, collaborating with cross‑functional teams, and delivering accurate reporting. Experienced with enterprise tools, web technologies, and customer behavior insights. Eager to apply technical, analytical, and problem‑solving skills to support paid search campaign execution and performance optimization.
Overview
3
3
years of professional experience
Work History
Senior Technician
DELL TECHNOLOGIES
07.2024 - Current
- Build strong rapport with customers while providing expert technical support for computer-related issues.
- Communicate complex technical solutions in a clear and customer-friendly manner.
UI/UX Design Intern
UNIFORD FOUNDATION
03.2024 - 05.2024
- Designed intuitive, user-friendly website interfaces using wireframing and prototyping techniques, enhancing user experience and engagement.
- Applied UX research and user-centered design strategies to create seamless, accessible digital experiences.
Customer Relations Intern
WALT DISNEY WORLD
05.2023 - 08.2023
- Managed high-volume guest interactions efficiently while maintaining a positive and friendly attitude.
- Developed strong communication and teamwork skills by collaborating with colleagues in a fast-paced environment.
Education
BCA - Augmented & Virtual Reality
Chandigarh University
01.2024
10+2 - undefined
PML SD School
Chandigarh01.2021
Skills
Basic knowledge of Google Ads
UI/UX Design
Adaptability
Attention to Detail
Customer‑centric mindset
Project Management Tools
Timeline
Senior Technician
DELL TECHNOLOGIES
07.2024 - Current
UI/UX Design Intern
UNIFORD FOUNDATION
03.2024 - 05.2024
Customer Relations Intern
WALT DISNEY WORLD
05.2023 - 08.2023
10+2 - undefined
PML SD School
BCA - Augmented & Virtual Reality
Chandigarh University