Vanshika Rathore
Gwalior
Summary
Dynamic professional with a strong background in event coordination and team building. Proven ability to enhance student engagement and mentor junior staff, driving operational excellence in educational settings.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Parul University
GWALIOR
05.2022 - Current
- Assisted in managing daily operations of student services department.
- Coordinated events and activities to enhance student engagement and community involvement.
- Monitored compliance with university regulations in all departmental activities.
- Organized orientation programs for incoming students to promote a welcoming environment.
- Created and managed budgets for travel, training, and team-building activities.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed a system for tracking inventory and ordering supplies as needed.
- Collaborated with management on developing strategic plans for achieving business goals.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Customer Relations Manager
Vodafone idea limited
GWALIOR
01.2021 - 05.2022
- Managed customer inquiries and resolved issues efficiently.
- Analyzed customer feedback to identify service improvement areas.
- Trained and mentored junior staff on customer relations best practices.
- Maintained accurate records of customer interactions and transactions.
- Developed and implemented customer relations policies and procedures.
Education
Bachelor of Science - Mathematics
Jiwaji University
GWALIOR05-2022
12th - Mathematics
Padma Vidyalaya
GWALIOR03-2019
High School -
Saraswati Vidya Mandir
GWALIOR03-2017
Skills
- Event coordination
- Customer relations
- Team building
- Mentoring junior staff
- Sales reporting
Affiliations
Extracurricular & Volunteer Involvement:
Actively participated in university events and student development initiatives at Parul University, contributing to workshops, career counseling sessions, and community outreach programs. Passionate about fostering student engagement, leadership, and innovation through education and social impact activities.
Actively participated in university events and student development initiatives at Parul University, contributing to workshops, career counseling sessions, and community outreach programs. Passionate about fostering student engagement, leadership, and innovation through education and social impact activities.
Timeline
Assistant Manager
Parul University
05.2022 - Current
Customer Relations Manager
Vodafone idea limited
01.2021 - 05.2022
Bachelor of Science - Mathematics
Jiwaji University
12th - Mathematics
Padma Vidyalaya
High School -
Saraswati Vidya Mandir