Vanshika Saini
Customer Care Representative
New Delhi,DL
Summary
Results-driven Operations Executive with expertise in project management, strategic planning, and quality management. Proven ability to enhance team productivity and streamline processes for operational efficiency.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Customer Support Operations Executive
IEnergizer
08.2025 - Current
- Developed standard operating procedures to enhance operational efficiency and improve team productivity.
- Analyzed workflow processes to identify opportunities for improvement and implement best practices.
- Managed cross-functional communication to align departmental objectives and streamline project execution.
- Collaborated with stakeholders to gather requirements and define project scope for successful initiative delivery.
- Supported project management activities by maintaining documentation and tracking progress against goals.
Education
Bachelors of Computer Applications - Computer and Information Systems
J.D. Tytler School
New Delhi, India 04.2001 -
Skills
Operations management
Project management
Workflow planning
Quality management
Strategy development
Strategic planning
Customer-oriented
Client engagement
Executive support
Interpersonal skills
Team player
Product analysis
Timeline
Customer Support Operations Executive
IEnergizer
08.2025 - Current
Bachelors of Computer Applications - Computer and Information Systems
J.D. Tytler School
04.2001 -