Desired Job Title
Dealer Success Manager Sales and procurementSenior retail associateSenior retail associateSenior retail associateSales and serviceLocation Preference
RemoteOn-SiteHybridLocation: bengaluru, karnataka
Open to relocation: Yes
Open To Work
Verified
This profile is verified using an email address.
Varadaraj M C
bengaluru
Work Preference
Summary
Results-oriented Dealer Success Manager specializing in dealer relationship management and sales strategy development. Led initiatives to enhance lead conversion and customer satisfaction while driving revenue growth. Analyzed performance data to identify improvement opportunities and built strong partnerships with stakeholders. Experienced in coordinating teams and managing complex projects to achieve operational improvements and foster collaboration.
Overview
10
10
years of professional experience
Work History
Dealer Success Manager Sales and procurement
DriveX
Bangalore
07.2024 - Current
- Served as primary point of contact for dealers, promptly addressing needs and concerns to enhance satisfaction.
- Develop and maintain strong relationships with dealer partners.
- Managed dealer relationships to enhance overall customer satisfaction and engagement.
- Analyzed dealer performance data to identify areas for improvement and support.
- Built strong relationships with key decision makers at dealerships, fostering a deeper understanding of their needs.
- Conduct regular meetings and performance reviews with dealers to ensure alignment with company goal.
- Led team of 9 evaluators to achieve targets and drive revenue growth.
Senior retail associate
Cardheko
07.2023 - 07.2024
- Delivered exceptional customer experiences to encourage positive reviews.
- Maintained strong relationships with customers to enhance service satisfaction.
- Provided thorough after-sales support to ensure customer satisfaction and loyalty.
- Follow-up with all the leads to convert them to generate the revenue.
- Performed quality control functions using pre-defined criteria to assess and review purchase request content.
Senior retail associate
Cars24 services Pvt Ltd
01.2022 - 01.2023
- Delivered exceptional customer experiences by actively listening and addressing concerns, resulting in positive reviews.
- Maintained strong customer relationships and provided attentive service to enhance satisfaction.
- Delivered comprehensive after-sales service to ensure customer satisfaction and loyalty. to all the existing customers.
- Followed up with leads to convert inquiries into sales and drive revenue.
- Performed quality control functions utilizing pre-defined criteria to assess and review purchase request content.
Senior retail associate
CarDekho
01.2020 - 01.2022
- Maintained strong relationships with customers, ensuring high-quality service.
- Engaged with clients to foster positive customer interactions and address their needs.
- Delivered comprehensive after-sales support to existing customers, addressing inquiries and resolving issues.
- Followed up on leads to convert opportunities into revenue.
- Converted leads through consumer finance services to enhance overall revenue.
Sales and service
HARLEY DAVIDSON india Pvt Ltd
01.2019 - 01.2020
- Managed sales and provided service guidance to generate revenue for the company.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sales manager
Vivo mobiles india pvt ltd
01.2017 - 01.2019
- Managed counter sales transactions, ensuring customer satisfaction and efficient service.
- Generated consistent revenue and met sales targets over six-month period.
- Led sales team to enhance product visibility in competitive markets.
- Developed strategic sales plans aligned with company objectives and market trends.
- Trained and mentored staff on effective sales techniques and customer engagement.
Education
Bsc -
Davangere University
01-2017
12th -
Department of pre-University education
01-2013
10th -
Karnataka state board of secondary education
01-2010
Skills
- Dealer management
- Sales strategy
- Lead generation
- Lead conversion
- Client onboarding
- Customer management
- Sales and negotiation
- Negotiation
- Team leadership
- Business analysis
- Procurement processes
- Multitasking skills
- Relationship building
Languages
- Kannada
- Hindi
- English
- Tamil
- Telugu
Accomplishments
- HIGHEST TOTAL TEAM NUMBERS ACHIEVEMENT WITH LESS MANPOWER
Timeline
Dealer Success Manager Sales and procurement
DriveX
07.2024 - Current
Senior retail associate
Cardheko
07.2023 - 07.2024
Senior retail associate
Cars24 services Pvt Ltd
01.2022 - 01.2023
Senior retail associate
CarDekho
01.2020 - 01.2022
Sales and service
HARLEY DAVIDSON india Pvt Ltd
01.2019 - 01.2020
Sales manager
Vivo mobiles india pvt ltd
01.2017 - 01.2019
Bsc -
Davangere University
12th -
Department of pre-University education
10th -
Karnataka state board of secondary education