VARSHA
New Delhi
Summary
- Results-driven Sales Manager known for exceptional productivity and efficient task completion. Specialize in strategic sales planning, customer relationship management, and market analysis. Excel in negotiation, communication, and leadership, utilizing these soft skills to drive team success and exceed sales goals.
- I am looking for the challenging job where I can utilize my talent and knowledge, I want to learn from the organization and grow with organization.
Overview
2
2
years of professional experience
Work History
Sales Manager
IDFC FIRST BANK LTD
New Delhi
06.2023 - Current
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Established relationships with key clients, while maintaining existing customer base.
- Maintained accurate records of all transactions between customers and company representatives.
- Formed positive and trustworthy relationships with clients as we explored financial options that is best suited for their needs.
- Identified and developed new markets for products or services.
- Takes the responsibility for sales, gold loan, customer handling, collection, disbursement.
- Resolved customer complaints regarding sales and service.
- Worked collaboratively with loan team regarding the condition of loan and rates.
Relationship Manager
Icici Bank ltd
New Delhi
12.2022 - 05.2023
- Assessed loan request and evaluated the needs of client seeking loans.
- Respected the confidentiality and privacy of a client’s finances and handled loan rejection with professionalism and helpfulness.
- Takes the responsibility for sales of all products, transactions, customer handling, loan desk management-part payment, loan closer payment, disbursement, NOC.
- Maintained accurate records of all client interactions within the company's CRM system.
- Generated reports regarding customer interactions, performance metrics, and revenue goals.
- Developed strategies to attract new customers while retaining existing ones.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Prepared and presented detailed reports on client account status and growth opportunities to senior management.
- Carefully reviewed all loan agreements to ensure their compliance and policies.
Sales Officer
HDFC bank Ltd.
New Delhi
02.2022 - 12.2022
- My job is to deal with daily routine work of HDFC Bank Branch Gold Loan Sales And Service.
- Formed positive and trustworthy relationships with clients as we explored financial options that is best suited for their needs.
- Used cold calling and networking to sell products and services.
- Takes the responsibility for 50% of gold loan operation and customer dealing.
- Resolved customer complaints regarding sales and service.
- Conducted market research and reported on competitors.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Carefully reviewed all loan agreements to ensure their compliance and policies.
Education
Master of Arts - Economics
IGNOU
01-2021
B A -
Dyal Singh Evening College
01.2019
12th - Arts
01.2016
10th -
01.2014
Skills
- Product Knowledge
- Verbal and written communication
- CRM Software
- Direct Sales
- Rapport and relationship building
- Sales operations
- Operations
- Marketing strategy
- Excellent communication skills
- Relationship Building
Soft Skills
Communication, Convincing power, Management
Hobby
Listening music, Travelling
Personal Information
- Father's Name: Surendra Mahto
- Date of Birth: 03/29/98
Languages
English, Hindi with fluency
Disclaimer
I hereby declare that all the statements made and particular given by me in this CV is true to the best of my knowledge.
Languages
French
First Language
Timeline
Sales Manager
IDFC FIRST BANK LTD
06.2023 - Current
Relationship Manager
Icici Bank ltd
12.2022 - 05.2023
Sales Officer
HDFC bank Ltd.
02.2022 - 12.2022
Master of Arts - Economics
IGNOU
B A -
Dyal Singh Evening College
12th - Arts
10th -
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