Varsha Chourasia
.
Bengaluru
Summary
To pursue a challenging career and be part of a progressive organization, that gives scope to enhance my knowledge, skills and to reach the pinnacle of success by utilizing my interpersonal skills, excellent time management and problem-solving skills. Dynamic and results-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Academic Advisor (Learning and Content)
U-Next Learning
Bengaluru
2023.07 - Current
- Salesforce experience: In tasks like data management, system administration, report generation, user training and documentation.
- E-learning specialist: Managing and supporting online learning initiatives, including the development of online courses.
- Training and development: Training of faculty on e-learning tools and troubleshooting technical issues.
- Content creator: Creating engaging and informative content for courses including lecture materials, multimedia presentations and learning resources.
- Curriculum coordinator: Overseeing the development and implementation of academic programs in university.
Product Expert
Byju's
Bengaluru
2022.06 - Current
- Salesforce experience in tasks like data management, system administration, report generation, user training and documentation.
- Interaction with customers to address their concerns, answer their questions and assisting them with their needs.
- Problem solver- Solving their technical, logistics,financial and academic issues by becoming their first point of contact.
- Performing lead documentation on salesforce and UX achieve in order to maintain a precise case history for a smooth customer journey.
- Familiarizing the customers with end-to-end product specifications and features by onboarding new customers on a weekly basis.
Account Executive
Anand World
Sambalpur
2019.02 - 2019.09
- Managed expense reports and reimbursements.
- Entered financial transactions into our internal databases and reconciling invoices.
- Handled payroll, recruitment, training and attendance sheet within the organization.
Education
Master's in Commerce - Accountancy
IGNOU
Sambalpur 2019.12 - 2021.12
PGDIB - Post Graduate Diploma in International Business.
IGNOU
Sambalpur 2019.12 - 2020.12
Bachelor's in Commerce (Hons) - Accountancy
Gangadhar Meher University
Sambalpur 2015.08 - 2018.05
Higher Secondary - Commerce
DAV Public School
Brajrajnagar 2013.06 - 2015.04
Skills
Salesforce Administration
Customer Relationship Management
Teamwork and Collaboration
Problem-Solving skills
Management skills
Leadership skills
MS Office and MS Excel
Certification
Post Graduate Diploma in International Business Operations (PGDIBO)
Timeline
Academic Advisor (Learning and Content)
U-Next Learning
2023.07 - Current
Product Expert
Byju's
2022.06 - Current
Post Graduate Diploma in International Business Operations (PGDIBO)
2020-12
Master's in Commerce - Accountancy
IGNOU
2019.12 - 2021.12
PGDIB - Post Graduate Diploma in International Business.
IGNOU
2019.12 - 2020.12
Account Executive
Anand World
2019.02 - 2019.09
Post Graduate Diploma in Computer Application (PGDCA)
2018-08
Bachelor's in Commerce (Hons) - Accountancy
Gangadhar Meher University
2015.08 - 2018.05
National Level Commerce Talent Search Examination
2014-01
Higher Secondary - Commerce
DAV Public School
2013.06 - 2015.04