Lovely Kumari

• Developed and implemented strategic sales plans for artificial intelligence and machine learning course products, and cross-selling of data science products.
• Currently sitting at 150 %+ target achievement.
• Drove total revenue of around INR 2.5 crore to date, which accounts for over 115 unit sales of PGP in the AIML program.
• Used excellent verbal skills to engage customers in conversation and effectively determine requirements, generate need, and close the sale.
• I worked effectively on the CRM and added my spreadsheet skills to manage and maintain the prospect funnel, which helped me prevent lead leakage and bring more sales from the existing lead bucket.

• Generated new leads and developed deep client relationships to promote sales.
• Developed presentations for potential customers to demonstrate the value of our services and products.
• Managed and maintained relationships with existing clients to ensure customer satisfaction.

Achievements/Tasks

• Certified Salesforce Administrator, completed Foundation Training, and specialized in Salesforce domain training upon joining DXC.
• Acquired comprehensive hands-on experience in Salesforce concepts such as Lightning, Data Management, CRM, Apex, Visualforce, App Lifecycle, Security, App Logic, Integration, Reporting, and Database through the Salesforce Trailhead platform.
• Played a pivotal role within the GSD Build team, contributing significantly to build and release activities. GSD Transformation: TIBCO Retirement (TIBCO deployments).
• Demonstrated consistent involvement across multiple releases, from pre-MTP stages to production release, actively participating in deployment processes, and effectively monitoring applications while managing access permissions as required.
• Provided continuous support to the team, ensuring seamless assistance during ongoing releases to maintain operational efficiency.
• Proficiently handled application management responsibilities, including log and error analysis, while working alongside an effective team to promptly resolve issues through the SAFTT console.
• Utilized Checkmarx for security scanning purposes, generating detailed reports to identify vulnerabilities post-release, and promptly communicating findings to relevant teams for resolution.

• I completed an internship in IoT app development and a mini-project on IoT home automation.
• Designed a system for home automation using Raspberry Pi OS and Arduino IDE. Then I ran the evaluation matrix to compare the usability.
• Worked on different development boards to implement multiple machines in one group control for single command-controlled home automation.