Summary
Overview
Work History
Education
Skills
Timeline
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Megha A

Bengaluru

Summary

Passionate and results-driven Senior Learning Consultant, specializing in the art of selling knowledge. Eager to contribute my skills in strategic client engagement and innovative sales techniques to a dynamic team.

Overview

6
6
years of professional experience

Work History

Senior Learning Consultant

Great Learning
Bengaluru
12.2022 - Current
  • Developed and executed strategic training plans, resulting in a 30% increase in course enrollment and revenue
  • Conducted market research to identify emerging trends and competitor offerings, allowing for the development of new course offerings to meet market demands
  • Created and delivered engaging sales presentations and demonstrations to key stakeholders, resulting in a 45% increase in course sales
  • Proven track record in driving sales of professional courses, consistently exceeding quarterly targets by 20%.
  • Conducted in-depth needs analysis to understand customer' training requirements and recommend appropriate professional courses to meet their specific needs.
  • Collaborated with subject matter experts to create and deliver compelling presentations, webinars, and demonstrations to potential customer.
  • Provided exceptional customer service by guiding customer through the entire sales process, from initial contact to closing the deal and ensuring customer satisfaction

Pre-Sales Associate

Byjus
Bengaluru
04.2021 - 08.2022
  • Assisted in organizing and delivering product training sessions to parents, enabling them to effectively implement and maximize the benefits of our programs for their children's
  • Managed and maintained a database of potential customers, ensuring accurate and up-to-date information to facilitate efficient follow-ups and convert leads into active customers
  • Conducted market research and analysis to identify potential leads and create customized pitches to effectively communicate the benefits of our programs to school students
  • Utilized persuasive sales techniques and product knowledge to overcome objections and close sales opportunities
  • Collaborated with the marketing team to develop engaging promotional materials and presentations for customer visits, resulting in increased program awareness and interest among students
  • Successfully pitched and sold educational programs to school students, resulting in a 20% increase in program enrollment

Sales Associate

GoDigit
Bengaluru
02.2019 - 01.2021
  • Achieved consistent sales targets by effectively prospecting and generating new leads, resulting in a 20% increase in policy sales
  • Utilized excellent interpersonal skills to develop and maintain strong relationships with clients, ensuring high customer satisfaction and repeat business
  • Conducted thorough needs assessments to identify specific insurance requirements and offered tailored insurance solutions
  • Built and maintained strong customer relationships, resulting in repeat business and increased customer satisfaction
  • Exceeded monthly sales targets consistently by effectively presenting and promoting products to clients
  • Utilized CRM software to track and manage leads, ensuring timely follow-up and closing of sales deals
  • Generated leads and consistently met or exceeded sales targets through effective prospecting, cold calling, and networking efforts.

Customer Relationship Officer

Hinduja Global Solutions
Bengaluru
10.2017 - 01.2019
  • Resolved customer complaints and issues in a timely and efficient manner
  • Provided exceptional customer service to clients, ensuring their needs were met and exceeded
  • Responded promptly and empathetically to customer inquiries and resolved issues effectively
  • Maintained extensive knowledge of company products and services to provide accurate information to customers
  • Handled and resolved customer complaints and disputes with a high level of professionalism and efficiency
  • Collaborated closely with team members and other departments to address customer concerns and ensure customer satisfaction
  • Handled a high volume of incoming calls and emails, utilizing strong communication skills to maintain a professional and friendly demeanor
  • Provided exceptional customer service and support by promptly addressing inquiries and resolving issues to ensure customer satisfaction

Education

Bachelor of Engineering - Electronics And Communications Engineering

Dayananda Sagar Academy of Technology
Bengaluru
07-2017

Skills

  • Sales Strategy
  • Client Relationship Management
  • Market Research
  • Team Leadership
  • Communication
  • Problem Solving
  • Adaptability
  • Negotiation
  • Excel
  • Customer Focus
  • Team Collaboration
  • Business Development
  • Revenue Generation

Timeline

Senior Learning Consultant

Great Learning
12.2022 - Current

Pre-Sales Associate

Byjus
04.2021 - 08.2022

Sales Associate

GoDigit
02.2019 - 01.2021

Customer Relationship Officer

Hinduja Global Solutions
10.2017 - 01.2019

Bachelor of Engineering - Electronics And Communications Engineering

Dayananda Sagar Academy of Technology

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Megha A