Varsha Ghosh
Senior Procurement Manager
Navi Mumbai
Summary
Dynamic leader with a proven track record at Aarnik Phytochem Ingredients LLP, excelling in team management and Microsoft Office. Leveraged expertise in customer service and strategic sales planning to significantly enhance market share and client satisfaction. Demonstrated ability to mentor teams, driving a 30% increase in profitability through innovative strategies and effective collaboration.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
South West Sales Head
Aarnik Phytochem Ingredients LLP
Navi Mumbai
05.2022 - Current
- Collaborated effectively with cross-functional teams for timely delivery of products and services to customers.
- Developed professional relationships with existing local businesses and prospects, collaborating to grow account base and establish unprecedented revenue channels.
- Provided ongoing training for team members, equipping them with the tools necessary to consistently meet or exceed sales quotas.
- Expanded market share through the successful execution of product launches and promotional campaigns.
- Organized trade show participation and other marketing events to increase brand visibility within target markets.
- Managed a high-performing sales team, providing coaching and mentoring to drive individual growth and success.
Procurement Manager
Ayush Herba-nutra
Navi Mumbai
02.2019 - 04.2022
- Collaborated with finance departments on budgeting and forecasting activities, ensuring accurate representation of procurement expenses and cost-saving opportunities.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
- Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
- Developed strong relationships with key suppliers, resulting in improved communication, better pricing, and reliable delivery schedules.
- Negotiated contracts with suppliers to obtain favorable terms and pricing.
- Reduced procurement costs by implementing strategic sourcing initiatives and negotiating favorable contracts with suppliers.
- Developed and implemented procurement policies and procedures to enhance compliance with company standards.
- Conducted thorough supplier evaluations, selecting vendors based on quality, price, reliability, and commitment to sustainability initiatives.
Senior Sales Manager
Aditya Birla Capital
Navi Mumbai
12.2016 - 02.2019
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
- Streamlined internal sales processes for increased efficiency, resulting in improved productivity and reduced overhead costs.
- Formulated and presented innovative strategies to stakeholders to build successful sales plans.
- Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Connected with prospects through trade shows, cold calling and local-area networking.
Relationship Manager
IDFC Bank
Navi Mumbai
05.2016 - 11.2016
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Participated in staff meetings to discuss innovative strategies to improve services.
Sales Officer
HDFC SALES PVT LTD
NAVI MUMBAI
08.2014 - 01.2016
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about loan process and disbursement of the loan
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Responded to customer needs by answering questions and providing detailed information about Loan Account of the Customer
- Responded to customer needs by answering questions and providing detailed information about Service.
- Boosted sales performance by identifying and targeting high-potential leads.
- Trained junior sales staff, mentoring them on best practices and strategies for success.
- Collaborated with marketing team to develop promotional materials to boost product visibility.
Education
Bachelor of Commerce - Finance And Accounts
S K College of Science And Commerce
Nerul, India 04.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Microsoft office
Problem-solving
Flexible and adaptable
MS office
Microsoft Word
Calm under pressure
Dependable and responsible
Verbal communication
Supervision and leadership
Excellent communication
Organization and time management
Multitasking Abilities
Multitasking
Time management
Team management
Timeline
South West Sales Head
Aarnik Phytochem Ingredients LLP
05.2022 - Current
Procurement Manager
Ayush Herba-nutra
02.2019 - 04.2022
Senior Sales Manager
Aditya Birla Capital
12.2016 - 02.2019
Relationship Manager
IDFC Bank
05.2016 - 11.2016
Sales Officer
HDFC SALES PVT LTD
08.2014 - 01.2016
Bachelor of Commerce - Finance And Accounts
S K College of Science And Commerce
04.2001 -