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VARSHA VARDHAN
OPERATIONAL ANALYST
13-4-239/9/A/35/1,Kargil Nagar, Jiyaguda, Hyderabad,Telangana
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
16
16
years of post-secondary education
3
3
Languages
Work History
OPERATIONAL ANALYST
Teleperformance Global Service Pvt. Ltd.
Hyderabad, Telangana
05.2019 - 09.2020
- Gathered, documented and modeled data to assess business.
- Recommended Clients details and operational improvements based on tracking and analysis for POI Project and Minnun Storefront Project.
- Created and optimized records management strategies to coordinate and protect Clients information.
- Identified incomplete information and updating in Apple Maps.
- Achieved 100% quality while cases monitored by the quality team.
- Contributed to good clients service and built better relationship.
Education
Bachelor of Commerce - B.Com (Comp). Year: 2017.
Shivani College of IT And Management
Hyderabad 07.2014 - 03.2017
Bachelor of Science - Electronics Communications Engineerings (Diploma)
TRR College of Technology
Hyderabad 07.2011 - 05.2014
High School Diploma -
Vidya Shree High School
Hyderabad 06.2000 - 03.2011
Skills
Excellent Communication
Accomplishments
- Achieved 98% in Quality with accuracy and efficiency.
- Supervised team of 24 staff members being SME.
- Used POI tool, Microsoft Excel, Quick Sheets to develop for mapping data.
- Resolved product issue through consumer testing.
Interests
Hangout with companions
Timeline
OPERATIONAL ANALYST
Teleperformance Global Service Pvt. Ltd.
05.2019 - 09.2020
Bachelor of Commerce - B.Com (Comp). Year: 2017.
Shivani College of IT And Management
07.2014 - 03.2017
Bachelor of Science - Electronics Communications Engineerings (Diploma)
TRR College of Technology
07.2011 - 05.2014
High School Diploma -
Vidya Shree High School
06.2000 - 03.2011
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