Vartika Nagar
Scrum Master Project Management
Indore
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Info Technology Analyst/Scrum Master
NTTDATA
01.2021 - 04.2023
- Proven ability to facilitate Agile ceremonies and implements scrum Framework to improve Team collaboration, productivity and deliver projects on time and within budgets.
- Provided technical and functional recommendations based on project requirements.
- Boosted team productivity with agile project management techniques, leading to faster delivery of high-quality products.
- Served as a subject matter expert on key technology initiatives, providing guidance to stakeholders throughout project lifecycles.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Collaborated with upper management to drive strategy and implement new processes.
- Created comprehensive documentation for software projects, ensuring ease of use and maintainability for future developers.
- Strong knowledge of scrum practices such as sprint planning, Backlog grooming Daily scrum, Sprint review, Sprint Retrospective, Velocity, estimation.
Application support
NTT Data
04.2018 - 01.2021
- Evaluated user feedback to continuously improve application support services according to evolving needs.
- Contributed to project success by providing expert application support during all phases of implementation and rollout activities.
- Created detailed documentation for application support procedures, facilitating knowledge transfer within the team.
- Improved application support processes by implementing effective troubleshooting techniques and diagnostic tools.
- Enhanced patient care by providing comprehensive clinical application support and training to healthcare professionals.
- Enhanced customer satisfaction by providing prompt and efficient application support to endorsers.
IT Dev Programmer Senior Associate
Dell SVC, MS4 Application
10.2015 - 04.2018
- MS4 Application based on AS400.
- Application was part of tenet Project US healthcare Domain.
- We used to manage basic functionality of hospital through Application like Admission, discharge and Re-admission of patients.
- Maintained detailed documentation on all projects, facilitating knowledge transfer and reducing future troubleshooting efforts.
- Reduced system errors and improved reliability through rigorous debugging processes.
Education
Bachelor of Engineering - Information Technology
SUSHILA DEVI BANSAL COLLAGE OF TECHNOLOGY-INDORE
Indore 08.2010 - 05.2014
Skills
Agile Methodology
Project Management
Teamwork and Collaboration
Project Documentation
Adaptability and Flexibility
Excellent Communication
Client Relations
Team building
Tools
- Jira
- IntelliMatch reconciliation tool
- Oracle server
- BMC remedy
- Service now
Timeline
Info Technology Analyst/Scrum Master
NTTDATA
01.2021 - 04.2023
Application support
NTT Data
04.2018 - 01.2021
IT Dev Programmer Senior Associate
Dell SVC, MS4 Application
10.2015 - 04.2018
Bachelor of Engineering - Information Technology
SUSHILA DEVI BANSAL COLLAGE OF TECHNOLOGY-INDORE
08.2010 - 05.2014
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