Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Varun B S

Staff Escalation Engineer - Solutions
Bangalore

Summary

Experienced Reliability Engineer with a demonstrated history of working in the computer software industry. Extensive knowledge in handling Hyper converged infrastructure, Data Replication and Disaster recovery. Sound knowledge in DevOps tools , datacentre working, troubleshooting issues, SAN , Hypervisors , Kubernetes , Microservices,Experience in handling VMware ESXi platform, Nutanix platform.

Skilled in Linux, Networking , Virtualization , Servers , Hardware, Python, Scripting. Strong information technology professional with a Bachelor’s Degree focused in Electronics and Communications Engineering from RV college of engineering.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
5
5
Certifications

Work History

Staff Escalation Engineer - Solutions

Nutanix Inc
01.2017 - Current
  • Handle critical business impacting issues and run CAP(Critical Accounts Program) along with Exec escalations
  • Provide backline support by resolving L3 software issues in form of Tech-Help tickets and deflect engineering Oncalls
  • Handle Support Technical Lead (STL) level operations of mentoring and coaching engineers
  • Lead Technical Enablement Programs (TEP) for support engineers to collaborate with Engineering teams
  • Lead vTeams within support for different product areas for efficient functioning of support team
  • Provide trainings to support engineers on new technology stack and features

Education

BE - Electronics And Communication

RV College of Engineering-Mysore Road,Bangalore
Bangalore
01.2013 - 01.2017

Skills

Linux

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Certification

VMWare Certified Professional - Datacenter Virtualisation - 2023

Timeline

VMWare Certified Professional - Datacenter Virtualisation - 2023

11-2023

Nutanix Support Specialist (NSS 6)

06-2023

Nutanix Certified Master - Multicloud Infrastructure 6

06-2023

Certified Kubernetes Administrator - 2019

11-2019

CCNA - Routing and Switching

02-2017

Staff Escalation Engineer - Solutions

Nutanix Inc
01.2017 - Current

BE - Electronics And Communication

RV College of Engineering-Mysore Road,Bangalore
01.2013 - 01.2017
Varun B SStaff Escalation Engineer - Solutions