Varun Khajuria
Supply Chain/Last Mile Operations
Jammu,JK
Summary
Proactive ,Dynamic and results-driven professional with number of years of experience in Last Mile Delivery and Quick Commerce, specializing in fast-paced, customer-centric environments. Adept at optimizing logistics and supply chain processes to ensure timely, cost-effective delivery of products. Proven expertise in managing end-to-end delivery operations, leveraging technology to streamline processes, and improving the customer experience in ultra-rapid delivery scenarios. Skilled at leading teams, implementing innovative solutions, and using data-driven insights to drive operational efficiency. Passionate about contributing to the growth of e-commerce and logistics by improving speed, accuracy, and customer satisfaction..
Overview
9
9
years of professional experience
4
4
Languages
Work History
Area Manager (Last Mile Operations)
Flipkart Internet Private Limited
08.2022 - Current
- Managed the end-to-end order processing for fast-moving consumer goods, ensuring orders were picked, packed, and dispatched within the stipulated timeframe.
- Reduced operational costs with thorough budget analysis and strategic resource allocation.
- Developed strong relationships with vendors, negotiating favorable contracts for goods and services.
- Monitored daily operations closely, proactively addressing any potential issues before they escalated into larger problems.
- Managed the selection and implementation of a new third-party logistics provider, resulting in a 15% reduction in transportation costs and a 20% improvement in delivery performance.
- Implemented quality control measures that decreased order errors by 20% and improved customer feedback scores.
- Conducted training sessions for new staff on quick commerce processes and customer service standards.
- Initiated B2B Operations across J&K to scale up cargo delivery for standardize business operations
Assistant Manager - Channel Partner Operations
Cars24 services Private Limited
Jammu
3 2021 - 07.2022
- Logistics & Supply chain Management, Experienced Team Lead with a demonstrated experience of working in the automotive industry
- Skilled in Sales, Operations
- Data Analysis,excel
- Team Management, Vendor management, Implementing product adoption
- Responsible and accountable for problem-solving and decision making with team to reach target results
- Oversee day-to-day teams' operation and performance
- Manager overall database of dealers and end to end customer for all Sales target & Procurement
- Handling team of 10 members to achieve entire database targets.
Ecommerce Manager
GET MY RUGS LLC.
Gurugram
08.2018 - 12.2018
- Handling import export documentation, process, Duty payments, USA custom documentation, export house visits
- Handling Ecommerce portals like Amazon, EBay, Houzz.com, Wayfair, Walmart, Sears for online sales in USA/ UK and CANADA Market.
- Experience in exporting of carpets & Home décor category to online & offline buyers
- Dealing with American counterparts and forwarders regarding export & import containers
- Work closely with service providers to gather shipment details, resolve problems or streamline processes
- Applied strategies to engage in new business opportunities and develop existing accounts.
- Managed accounts to retain existing relationships and grow share of business.
Sr. Logistics Executive
Guess India Pvt Ltd
Gurugram
08.2016 - 04.2018
- Key accounts handling like Shoppers Stop, Myntra, Central, Flipkart, Guess India stores
- Handling warehousing import and allocation across Pan India
- Communication with all international stakeholders for buying
- Setting up Retail stores across Pan india.
Sr. Associate
Delhivery Private Limited
Gurugram
08.2016 - 04.2018
- Client On-Boarding-Handled major accounts like Paytm, DFS.Xiaomi from onboarding to fulfillment centres
- Key Account Management - Handling End-to-End Queries of Major client like Paytm, Amazon & Voonik
- System & Integration-Study, Learn & Design new process flow of marketplace
- Account creation, testing & making Live with our WMS
- Fulfillment clients handling like Paytm.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Developed and maintained courteous and effective working relationships.
Education
MBA: International Business- Logistics & Marketing -
DY Patil College, PUNE UNIVERSITY - PUNE
PUNE B.Com -
SPMR COLLEGE OF COMMERCE
Jammu UniversitySkills
Affiliations
- Employee of the month, Dec2021- Best TL Award (Cars24)
- Star of the quarter, Oct-Dec 2021
- Best NJK Region Award (Cars24)
- Delhivery-ISO AUDIT Certified (logistics/supply chain) From Delhivery Services Pvt Ltd.
Computerproficiency
MS Office- Word/Excel/Power Point/ GPT Friendly
Personalinterests
- Listening Music
- OTT binge watch
- Travelling
- Hiking
- Playing Cricket
- Snooker
Disclaimer
Varun Khajuria, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Timeline
Area Manager (Last Mile Operations)
Flipkart Internet Private Limited
08.2022 - Current
Ecommerce Manager
GET MY RUGS LLC.
08.2018 - 12.2018
Sr. Logistics Executive
Guess India Pvt Ltd
08.2016 - 04.2018
Sr. Associate
Delhivery Private Limited
08.2016 - 04.2018
Assistant Manager - Channel Partner Operations
Cars24 services Private Limited
3 2021 - 07.2022
MBA: International Business- Logistics & Marketing -
DY Patil College, PUNE UNIVERSITY - PUNE
B.Com -
SPMR COLLEGE OF COMMERCE
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