Varun Kumar
Senior PEGA Developer
Hyderabad,Telangana
Summary
Almost a decade of experience in designing PEGA applications in Agile Scrum methodology.
Areas of Experience : Designing, Development, Deployment,Unit testing & Support of BPM-PRPC applications using Predictive analysis.
Domains Worked on : Banking and financial services, Insurance and Claims Processing, Product Domain.
Proficient in Debugging tools : Live UI, Tracer, Clipboard,PAL,DB trace, Performance Profiler.
Expertise in developing Workflows, Class Structure , UI components, Activities, Decision Rules, Ruleset hierarchy, Integrating apps and services based on Business requirements.
Experienced in Integration services-REST, SOAP architecture.
Experienced in various frameworks: KYC (to collect information via questions and answers),CRM(customer relations management),Pega Survey,Pega Marketing,Pega Decisioning.
Experienced in Upgrade projects in PRPC on various servers. Worked on Authentication services like SAML 2.0. Worked Independently on code merges and deployments. Extensively worked on reporting and interactive dashboard features. Proficient in implementing core business logic using complex Activity-methods. Worked independently with minimum supervision.
Overview
10
10
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Team Lead -PEGA
Wells Fargo
Hyderabad
06.2022 - Current
- Application Overview: Customer Engagement Engine is an application that leverages Pega marketing framework to show personalized offers to Wells Fargo customers.
- Gained exposure on Pega Customer Service for FS, Interaction cases and intent tasks etc.
- Worked on various integrations like Connect REST and Service REST
- Worked on decisioning components like Strategy, Data Flow etc.
- Provided technical design documents for junior developers and reviewed the code.
- Worked on branches to support parallel development.
Team Lead -PEGA
Cognizant
Bangalore
05.2021 - 06.2022
- Application Overview: Nucleus is a ticketing system built upon Pega Customer Service for FS and Pega CRM used by Apple customers for disputing operations and is integrated to various other applications via REST APIs.
- Gained exposure on Pega Customer Service for FS, Interaction cases and intent tasks etc.
- Worked on various integrations like Connect REST and Service REST
- Worked on Pega DevOps pipeline and Pega Automation Test cases
Senior Associate -PEGA
Synechron
Bangalore
05.2020 - 05.2021
- Application Overview: Digital work platform is a smart mailbox application that automates the case creation and routing based on the email received in the outlook and intelligently initiates the type of workflow based on predictive modelling.
- Created Text Categorization and Text Extraction predictive models in PEGA.
- Worked on Data flows, Text analyzer rules.
- Worked on utilities to convert xls, csv to xlsx formats in PEGA using Apache POI.
- Worked on Bulk processing in PEGA.
Associate Consultant-PEGA
Synechron
Mumbai
05.2019 - 05.2020
- Application Overview: Product launch is an application that leverages Pega PRPC features to implement workflows involved in launching the new products/schemes in the Investment management sector of Morgan Stanley.
- Requirement analysis, Feasibility study and designing complex business logics.
- Created table driven workflows.
- Created framework for marketing applications.
- Designed and developed various interactive dashboards.
- Engineered various utilities like Exporting to PDF and Excel.
- Merged and Deployed the code to higher environments.
- Created generic Services and Connect rules to get and post data from third parties.
Pega Software Engineer
Pegasystems
Bangalore
02.2018 - 05.2019
- Application Overview: Agile Studio is a project management system that enables application development teams and stakeholders to execute the projects using the industry best practice Scrum methodology.
- Involved in creating High level class structure and developed workflows.
- Created Email listener, Email account Services & Package.
- Used CSS in Pega text file to modify various parts of the UI.
- Exposed many REST and SOAP services to PEGA internal applications.
- Converted legacy case types to Stage based case types.
- Created and configured various access related rules like Access Groups, ARO, Access Roles, Access when etc.
- Created DSS for endpoint url of services.
- Used DCR (Dynamic class referencing) in flows.
- Worked on SAML authentication service.
- Created and deployed Product rules, both manually and automatically(using Deployment manager).
- Upgraded several instances of Agile studio, PRPC in various environment stacks.
- Single handedly worked on Agile Studio 8.1 on-premise release.
- Worked on various UI components: Skin, section, Portal, Navigation, Harness etc.
- Single handedly deployed external releases of Agile Studio-Cloud as well as On-premise.
- Worked on security testing of applications using Pega fuzzing and Fiddler responses.
PRPC Senior System Architect
Virtusa
Bangalore
03.2017 - 02.2018
- Application Overview: Client Adoption & Review is an application that provides the solution to incorporate the onboarding of multiple Business lines and Business Products for Deutsche Bank in various countries.
- Created Data classes and Database tables for integrating with external systems.
- Created validation rules for performing Client side business validation.
- Worked on User Portals.
- Extensively used debugging tools like clipboard, Tracer and rules inspector for troubleshooting.
- Created Data pages with respective loading mechanisms to have static data.
- Good knowledge on Integration-Mapping rules like Parse XML and XML stream.
- Created activities to implement core business logic with complex activity methods.
- Performed integration by developing rules that involve integrating with SQL databases to fetch/persist data through SOAP/Web Services.
- Gained good exposure to KYC Framework and used the framework to gather client information via questions and answers.
PRPC System Architect
Virtusa
Hyderabad
08.2015 - 03.2017
- Application Overview: Provided the solution to automate the manual KYC Quality Assurance process.
- Involved in the entire development cycle right from inception through transition phase.
- Worked on decision rules such as when rules, decision table, decision tree rules.
- Extensively worked on Report generation: List view & Summary view with various join methods.
- Involved in data modelling under the supervision of the Architect.
- Configured Email accounts to send Notifications as part of business flows and created the correspondence fragments to provide the content for the same.
- Involved in all components of User Interface like harness, section, layouts, flow and flow Actions.
- Involved in unit testing and debugging using tracer, rules inspector and clipboard.
- Implemented SLA at different levels.
- Provided the solution to automate the manual KYC Quality Assurance process.
Education
Bachelor of Technology - Electronics and Communication Engineering
DR BR Ambedkar National Institute of Technology
07.2011 - 07.2015
10+2th - Non Medical
Sri Guru Harkrishan Public School
Pathankot,India 05.2020 - 05.2011
10th -
Sri Guru Harkrishan Public School
Pathankot,India 05.2008 - 05.2009
Skills
Pega development
REST APIs
Technical documentation
Data integration
User interface design
Project management
Team leadership
Code review
Customer engagement
Problem solving
Agile methodology
Process improvement
Performance improvement
Certification
Google Cloud Digital Leader
Timeline
Google Cloud Digital Leader
01-2023
Team Lead -PEGA
Wells Fargo
06.2022 - Current
Team Lead -PEGA
Cognizant
05.2021 - 06.2022
Senior Associate -PEGA
Synechron
05.2020 - 05.2021
10+2th - Non Medical
Sri Guru Harkrishan Public School
05.2020 - 05.2011
Associate Consultant-PEGA
Synechron
05.2019 - 05.2020
Pega Certified Decisioning Consultant, PEGA PRPC Infinity
03-2019
Certified Senior System Architect. PEGA PRPC (7.2)
10-2018
Pega Software Engineer
Pegasystems
02.2018 - 05.2019
PRPC Senior System Architect
Virtusa
03.2017 - 02.2018
Certified System Architect. PEGA PRPC (7.1)
09-2015
PRPC System Architect
Virtusa
08.2015 - 03.2017
Bachelor of Technology - Electronics and Communication Engineering
DR BR Ambedkar National Institute of Technology
07.2011 - 07.2015
10th -
Sri Guru Harkrishan Public School
05.2008 - 05.2009
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