Varun Kumar Thakur
Faridabad
Summary
Dynamic leader with a proven track record in territory and account management, notably at madonna beauty parlour pvt ltd. Excelled in consultative selling, enhancing customer loyalty, and driving competitive market analysis. Skilled in team development and promotional event coordination, achieving significant growth and efficiency improvements. Demonstrates exceptional relationship-building and strategic planning abilities.
Overview
12
12
years of professional experience
Work History
Area Sales Manager
madonna beauty parlour pvt ltd
Faridabad
03.2022 - Current
- Analyzed sales statistics to formulate policy and drive KPI benchmarks.
- Monitored competitor activities and adjusted strategies to maintain competitive advantage.
- Provided training and guidance on product knowledge, selling techniques and customer service.
- Developed promotional strategies and activities with marketing staff.
- Coordinated with logistics teams to ensure timely delivery of goods to customers.
- Tracked sales goals and reporting results as necessary to upper management.
- Coordinated sales effort with team members and other departments to optimize performance.
- Analyzed sales data to determine areas of improvement for the organization.
- Developed sales training programs and materials for team development.
- Monitored performance of sales representatives against goals set by management.
- Managed and oversaw the daily operations of the sales region.
- Planned, developed and implemented sales strategies in an assigned region.
- Supported sales team members to drive growth and development.
- Monitored sales team performance and provided effective training to help each reach targets.
- Built sales forecasts and schedules to reflect desired productivity targets.
Salon Manager
moksha wellness pvt ltd
Noida
02.2020 - 05.2022
- Coordinated meetings between staff members, owners, suppliers, and other stakeholders as needed.
- Supervised banking procedures, cash flow, and accounting processes.
- Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Inspected work areas and operating equipment and confirmed cleanliness and maintenance.
- Consulted with customers to understand needs and recommend professional services.
Owner
sit n spin laundry
Faridabad
11.2018 - 01.2020
- Reviewed legal documents related to business operations.
- Set pricing structures according to market analytics and emerging trends.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Developed strategic plans to increase profitability and efficiency.
Salon Manager
affinity beauty parlour pvt ltd
Noida
02.2016 - 11.2018
- Utilized various software and tools to streamline processes and optimize performance.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Updated and maintained databases with current information.
- Developed policies and procedures to ensure customer satisfaction and safety standards were met.
Assistant Manager
daga enterprises pvt ltd
New Delhi
04.2015 - 01.2016
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Implemented quality control measures to uphold company standards.
- Developed a system for tracking inventory and ordering supplies as needed.
- Maintained up-to-date knowledge of company products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Crew Trainer
mc donalds india
New Delhi
05.2014 - 03.2015
- Organized team-building activities to foster communication and collaboration.
- Acted as a liaison between crew members and management, facilitating open communication.
- Instructed new team members on correct procedures for operations.
- Explained goals and expectations required of trainees.
- Monitored employee progress, offering constructive feedback for improvement.
Crew Member
mcdonlds india
New Delhi
05.2013 - 05.2014
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Informed customers about daily specials in an engaging manner.
- Served food quickly for positive guest experiences.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Education
MBA -
Subharti University
Meerut UP04-2016
Bachelor of Computer Applications - Computer And Information Systems
Punjab Technical University
Kapurthala Punjab04-2013
High School Diploma -
Jain Senior Secondry School
Darya Ganj03-2012
Skills
- Consultative and relationship selling
- Territory and account management
- Market and competitive analysis
- Presentations and proposals
- Competitor tracking
- Schedule coordination
- Developing menus
- Promotional event coordination
Timeline
Area Sales Manager
madonna beauty parlour pvt ltd
03.2022 - Current
Salon Manager
moksha wellness pvt ltd
02.2020 - 05.2022
Owner
sit n spin laundry
11.2018 - 01.2020
Salon Manager
affinity beauty parlour pvt ltd
02.2016 - 11.2018
Assistant Manager
daga enterprises pvt ltd
04.2015 - 01.2016
Crew Trainer
mc donalds india
05.2014 - 03.2015
Crew Member
mcdonlds india
05.2013 - 05.2014
MBA -
Subharti University
Bachelor of Computer Applications - Computer And Information Systems
Punjab Technical University
High School Diploma -
Jain Senior Secondry School
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