Varun Mohan
AI Project Manager
Bangalore
Summary
Dynamic MBA (Finance) graduate with over 17 years of extensive experience in the Banking and Financial Services sector, specializing in Business Analysis and Project Management within Agile frameworks. Proven expertise in Core Banking, Investment Banking, and Retail Banking, driving transformational projects that enhance operational efficiency and regulatory compliance. Notable contributions include successful implementations in Client Onboarding, AML-KYC, Customer Due Diligence (CDD), and Local Due Diligence (LDD), ensuring delivery of critical regulatory initiatives. Results-oriented professional committed to leveraging deep industry knowledge to foster innovation and achieve strategic objectives.
Overview
19
19
years of professional experience
Work History
Project Manager
JP Morgan India Pvt Ltd
Bengaluru, India
03.2018 - Current
- Currently working as a Project Manager in the Release Management Process for the past 3.6 years.
- Project Manager in Release Management Process, focusing on automation, transitioning operations, end-to-end Model Office Testing, and software development in an agile environment. Proficient in tools like JIRA and Confluence.
- I have also worked as a Senior Business Analyst for three years, and I was involved in the pilot LDD project, taking the initiative to transition the entire LDD operations process from the UK to India.
- Spearheaded a pilot batch of end-to-end testing and ensured the successful completion of automation testing by using the Gherkin model.
- I drove software development projects end-to-end, particularly in a microservice model, while I was working as a Business Analyst in the Local Due Diligence team in an agile workspace, interacting closely with business stakeholders and technology.
- Facilitated Agile methodologies to drive project delivery, resulting in improved collaboration and faster turnaround times for critical initiatives.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Enhanced project delivery times by streamlining communication channels between development and operations teams.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
- Scheduled and facilitated meetings between project stakeholders and cross-functional teams to discuss deliverables, schedules, risks, and present timely updates on project status to stakeholders.
Deputy Manager
Wipro Services India Pvt Ltd
Bengaluru, India
07.2017 - 03.2018
- Deputy Manager, implementing KYC-CDD regulatory requirements, conducting focus groups, BA reviews, and user acceptance testing.
- Collaborated with stakeholders to streamline business workflows, improving resource allocation and maximizing project deliverables.
- Managed stakeholder relationships to ensure alignment on project scope, timelines, and deliverables, enhancing collaboration and satisfaction.
- Spearheaded the adoption of Agile methodologies, increasing team productivity and responsiveness to changing project requirements.
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
Senior Business Analyst
HCL Technologies
Bengaluru, India
10.2014 - 07.2017
- Senior Business Analyst, managing multiple business applications related to trade and settlement lifecycle, ensuring timely project completion, and stakeholder satisfaction.
- Led cross-functional teams to streamline business processes, resulting in improved project delivery timelines and stakeholder satisfaction.
- Developed comprehensive business requirements documentation, ensuring alignment between IT solutions and business needs, which reduced project rework.
- Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
Deputy Manager
HDFC Bank
Bengaluru, India
12.2013 - 09.2014
- Deputy Manager, working on FLEXCUBE modules, core banking upgrades, and risk containment projects.
- Identified areas for improvement within the Risk Containment unit , implementing strategic initiatives to address gaps in performance or resources.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Business Analyst and Operations Officer
NatWest Bank, London, UK
London
10.2011 - 06.2013
- Business Analyst and Operations Officer, focusing on AML, terrorist financing risks, payment handling, and cash settlements.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Collaborated with cross-functional teams to develop strategic initiatives that improved service delivery and customer satisfaction.
- Performed gap analysis between existing Till machines or processes and desired state of Cash & Cheque Machines in 2012, identifying areas for improvement or enhancement.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Collaborated with IT to develop business intelligence tools, enhancing quality of data-driven decision-making.
Consultant
Health Needs (Corporate Services)
02.2010 - 04.2011
- Consultant, conducting business analysis, functional requirements documentation, and client portfolio analysis.
Analyst
Northern Trust
04.2007 - 08.2010
- Analyst, managing securities lending processes, KYC and AML checks, and corporate banking projects.
- Conducted comprehensive data analysis to inform strategic decision-making, enhancing operational efficiencies across multiple teams.
- Led cross-functional initiatives to optimize resource allocation, positively impacting project outcomes and stakeholder satisfaction.
- Collaborated with stakeholders to identify process improvements, driving enhanced compliance and operational performance metrics.
Senior Associate
Butter Fulcrum Group Limited
04.2009 - 01.2010
- Senior Associate, managing NAV validations, fund management, and transitioning transfer agency processes.
Education
MBA - Finance
Sikkim Manipal University
01.2009
Bachelor of Business Management - undefined
Bangalore University
01.2006
Skills
Agile project management
Release management
Micro services Model
Gherkin Testing
Stakeholder management
Cross-functional collaboration
JIRA
Confluence
Project scope
Stakeholder communications
Accomplishments
● Ramp Award for consistent performance.
● Was rated 100% for error proof performance in my first month in West Norwood branch by Asset and Audit team.
● Won a London Warriors award for continuous hard work and consistency in Cash Officer Role and good customer service in the month of June 2012.
● Won an Employee of the NatWest Bank for the month of September 2012.
Won a recognition award in Sep 2024 as part of Release Management process in JP Morgan India Pvt Ltd.
Timeline
Project Manager
JP Morgan India Pvt Ltd
03.2018 - Current
Deputy Manager
Wipro Services India Pvt Ltd
07.2017 - 03.2018
Senior Business Analyst
HCL Technologies
10.2014 - 07.2017
Deputy Manager
HDFC Bank
12.2013 - 09.2014
Business Analyst and Operations Officer
NatWest Bank, London, UK
10.2011 - 06.2013
Consultant
Health Needs (Corporate Services)
02.2010 - 04.2011
Senior Associate
Butter Fulcrum Group Limited
04.2009 - 01.2010
Analyst
Northern Trust
04.2007 - 08.2010
Bachelor of Business Management - undefined
Bangalore University
MBA - Finance
Sikkim Manipal University