Varun Paliwal
Product Manager
Bangalore
Summary
Agile Certified Product Management Leader with a strong experience of 11+ years worked across multiple domains such as e-commerce, retail, and energy clients like Jio Platform (JioMart-B2C- Web and Mobile app), Vmware (Docs Portal/CDF Program-Web) and ( Infosys- British Petroleum, Schlumberger, Citi Bank, General Electric and Income Tax) .
Empathetic customer advocate focused on translating high-level business needs and market intelligence into concrete product features, outcome-oriented business plans, and operations. Proven success helping companies innovate products, satisfy customers’ needs, forming and managing cross-functional teams, aligning teams to corporate goals, and reaching maximum efficiency. Earned reputation for a management style that motivates and promotes personal development and career growth, resulting in improved performance.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Product Manager
Reliance Jio Platofrms, JioMart
Bangalore
11.2021 - Current
- JioMart(B2C) retail platform (Web, m-site and App), Role- PO/PM
- Innovate, conceptualized, design, launch and manage new products and programs for improving experience and increasing revenue with new customer experiences
- Development of Functional and Technical Epics, Use cases, User stories, wireframes
- As a PO/PM worked with Business Users and Technical Architect to understand and analyze the business requirements (RWT and SWT sessions)
- Worked on key components like Integration of logistic service partner (Xpressbees, Dunzo and QWIK), Business Vertical Integration (Zivame and Urban Ladder) and build verticals from scratch (JIT)
- Enbale Key Features Delivery fee, review and ratings, UPI payment, Selection of Best logistics partner, Product Return logics(3P and 1P)
- Development of user stories includes requirement gathering, documentation and capture both functional and non-functional requirements
- Planned & scheduled releases (Product Maintenance, Feature, HotFixes) & tracked them from planning to delivery stage; followed by Release Announcements
- Use market and customer feedback, competitive analysis and business metrics to make informed decisions based on analytics data
- Improved collaboration with various cross functional stakeholder teams like Marketing, Sales, Business, customer care and Logistics team
- Extensively used Microsoft Azure Board, Sharepoint, Confluence to plan, track & monitor multiple releases.
- Skills: Cross-functional Collaborations · Product Strategy · Product Requirements · User Experience (UX)
Product Owner/ Scrum Master
Vmware India Private Limited
Bangalore
09.2019 - 11.2021
- Drove the strategic planning, development and delivery of VMware Docs, the Release Notes Automation (RNA) Tool, and DocWorks, - a suite of products that powers the company’s content publishing platform globally. It is utilized by all VMware product teams for authoring and publishing product documentation. On a monthly basis, VMware Docs serves over a million customers across the globe.
* Engaged in conversations with external and internal users and partners, as well as analyzed competition and tracked the latest industry trends, to identify customer needs, maintain product-line agility and customer responsiveness.
* Ensured product strategies aligned with customer and stakeholder needs, including creating and communicating product-line roadmap, defining minimal viable product (MVP), prioritizing platform features, establishing KPIs, and measuring product adoption.
*Drove the strategic planning, development and delivery of VMware Docs, the Release Notes Automation (RNA) Tool, and DocWorks, - a suite of products that powers the company’s content publishing platform globally. It is utilized by all VMware product teams for authoring and publishing product documentation. On a monthly basis, VMware Docs serves over a million customers across the globe. * Engaged in conversations with external and internal users and partners, as well as analyzed competition and tracked the latest industry trends, to identify customer needs, maintain product-line agility and customer responsiveness. * Ensured product strategies aligned with customer and stakeholder needs, including creating and communicating product-line roadmap, defining minimal viable product (MVP), prioritizing platform features, establishing KPIs, and measuring product adoption. - Skills: Team Management · Strategic Roadmaps · Cross-functional Collaborations · Product Strategy · Product Requirements · User Experience (UX)
Business Analyst/Product Owner
Infosys
Bangalore
10.2018 - 03.2019
- Program – Field execution, Implementation and Management Project Client – Schlumberger
- Program – Income Tax 2.0
- Program – EdgeLINC Program Client – GE Transportation
- Program – Field execution, Implementation and Management Project Client – Schlumberger
- Program – BP SAP Migration Client – British Petroleum
Education
B.E - Computer Science
R.G.P.V
Bhopal 07.2010 - 05.2012
Skills
Agile Product/Project Management
Accomplishments
- Agile Scrum Tools- Microsoft Azure, Rally, JIRA, Confluecne
- Wireframe- Draw.io, Miro, Figma, Visio
- Analytics and Reporting- Tableau Reports, Adobe analytics reports, JIRA reports
- Database- SQL/Oracle
Certification
Certified Scrum Master (CSM) by Scrum Alliance ;
Timeline
Certified Agile Project Management (Coursera)-2023
05-2023
Product Manager
Reliance Jio Platofrms, JioMart
11.2021 - Current
Certified Scrum Master (CSM) by Scrum Alliance ;
11-2019
Product Owner/ Scrum Master
Vmware India Private Limited
09.2019 - 11.2021
Certified Scrum Product Owner (CSPO) by Scrum Alliance.
03-2019
Infosys Global Agile Certified Professional – Infosys Internal
10-2018
Business Analyst/Product Owner
Infosys
10.2018 - 03.2019
B.E - Computer Science
R.G.P.V
07.2010 - 05.2012