Varun Ramesh

• Seasoned IT professional with over 12 years of experience in development and production application support.
• Proven ability to design, develop, and maintain complex applications in the banking, insurance, telecom, and e-commerce domains, using various programming languages, frameworks, and tools.
• Skilled in troubleshooting, debugging, and resolving technical issues to ensure high availability and performance of critical systems.
• Demonstrated expertise in managing software development life cycle (SDLC) processes, including requirements gathering, analysis, design, development, testing, and deployment.
• Proficient in IT service management, agile methodologies, and expertise in incident management, change management, problem resolution, and root cause analysis.
• Client-focused, with nearly four years of experience in onsite client locations in British Telecom in Bristol, UK.
  Volo Commerce in Cheltenham, UK.
  Prudential BSN in Kuala Lumpur, MY(latest).
• Designed and developed applications using Java, J2EE technologies, microservices, and monolithic architecture, Spring, Hibernate, and the Spring Boot framework, SOAP and REST APIs, Informix 4GL, and UNIX shell scripting.
• Strong experience in relational database design and development, including creating SQL, DDL, stored procedures, triggers, and database functions for MySQL, Oracle, Informix, and MSSQL databases.
• Enthusiastic about developing forward-thinking solutions to tomorrow's productivity problems.
• Remarkable relationship-building, decision-making, and communication skills.

Brief description: 

Forex trading application allowing users to trade currencies in real time through a mobile or web-based platform, providing access to global financial markets

Roles and responsibilities:

• Managed 24/7 production support for mission-critical applications.
• Responsible for monitoring the application's performance around the clock to detect any performance issues or potential problems, and to ensure the system is up and running all the time
• Incident management: In case of an incident or system outage, take immediate action to minimize downtime and restore normal operation, and conduct a post-mortem analysis to understand the root cause of the issue and implement measures to prevent recurrence
• Documentation: To maintain up-to-date documentation on system configurations, procedures, and incident management processes to ensure the knowledge is easily accessible and transferable
• Communication: To keep stakeholders informed about system performance, incidents, and resolutions, and to provide regular updates to business owners, management, and customers
• Responsible for identifying the areas for improvement in application and support processes to implement changes that enhance the system's performance, stability, and resilience

Brief description:

Web-based application to order the short code and long dial services for SMS, MMS, and voice services

Roles and responsibilities:

• Requirement mapping, design, and development of the migration module to convert the web-based application from Java 1.5 to Java 1.8 and from Struts to the latest Spring Boot
• Responsible for developing microservices for various dashboard modules
• Developed a single sign-on application using the JASIG CAS server

Brief description:

Prudential BSN Takaful Berhad (PruBSN) is a Malaysian insurance (takaful) company, and the company is a provider of both family and general insurance

Roles and responsibilities:

• Providing innovative solutions from protection to savings for all walks of life
• Requirement mapping, design, and development of the data migration module to transfer the policies to the AS 400 integrated system
• Responsible for developing microservices for various insurance modules
• Providing application support for the data migration activities

Brief description:

Volo enables retailers to distribute their products and seamlessly scale up their operations through the ever-increasing number of marketplaces on the web, such as Amazon, eBay, Google, and Rakuten. Volo's solution integrates with its customers' online sales process, simplifying and automating tasks such as inventory management, product listing and scheduling, sales order processing, payment and dispatch, customer communications, and accounts posting

Roles and responsibilities:

• Responsible for designing, coding, and implementing several modules of the e-commerce product
• Participation in the client calls and involvement in requirement gathering from clients

Brief description:

Orange commissions calculation system, which monitors the 'indirect' sale of products and services of Orange Telecom Systems, is concerned about these commissions; it calculates the commission or payment for the dealers

Roles and responsibilities:

• Solely responsible for technical project management, onshore coordination for offshore development, and responsible for analyzing, designing, and coding the commission calculation system

Brief description:

Provisioning is a system of making the relevant products and services of a subscription available on the network

Roles and responsibilities:

• Responsible for analyzing, designing, coding, and implementing several modules of the provisioning system
• Participation in the client calls and involvement in requirement gathering from clients