Varun Sharma

• Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
• Assessed Eligibility criterion with established specifications.
• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
• Participated in promotional activities and Educational Fairs and events working with Study Visa Consultants to market products and services.
• Utilized market trends and target audience statistics to effectively and appropriately market products.
• Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets and sales plans for business segments.
• Developed network of Study Visa Consultants to open up business opportunities.

Rising Phoenix International worked diligently with many educational institutions to offer a wide variety of programs and options for international students looking to come to Canada and to bring innovation to their branding and expansion across the world.
Responsible for one Institution; Institut Superieur d'informatique (ISI) College, located in Montreal.
Maintain relations with existing study visa consultants and adding new consultants.
Provide training to the counselors and admission officers regarding courses offered, eligibility criteria future scope of studies and application process.
Participate in Education fairs and In-house fairs for aspiring students and counseling the students regarding the Institute.
Assessment of the applications of interested candidates.
Liaison with consultants and admission team regarding release of the offer letters.
Answer questions related to fulfillment of document requests Send out student payment reminders and follow up with students who have pending payments in coordination with the finance department, Consultants and respective counselors.
Organize and engage in student activities to promote student engagement.

• Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
• Initiated plans to improve customer relations, quality standards and service efficiency.
• Trained employees in essential job functions.
• Oversaw day to day operations with team of 8 personnel.
• Developed schedules for up to 8 employees per shift.
• Handled employee-related issues to improve performance, professional conduct and attendance reliability.
• Set goals for department and supported employees in meeting expectations.
• Conducted continuous reviews of accounts, procedures and personnel to optimize processes and improve performance.
• Defined clear targets and objectives and communicated to other team members.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Established team priorities, maintained schedules and monitored performance.