Varun Vaidya
Assistant Manager – Operations
Pune
Summary
Professional experience of 15+ years in Travel & Tourism industry. To work sincerely in competitive and disciplined environment and to undertake challenging jobs. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
6
6
Certifications
1
1
Language
Work History
Assistant Manager – Operations, Tech Mahindra
Yatra For Business
- Handling all Domestic & International Air ticket bookings for India location as well as offshore travel.
- Issuing travel insurance for HDFC for associates travelling to abroad on business visa.
- Issuing travel itinerary's & confirmed tickets for VISA process as per country requirement.
- Currently working as Implant in Tech Mahindra for Pune, Mumbai, Nagpur, Gujrat & Coimbatore location.
- Built strong relationships with customers through positive attitude and attentive response.
Implant at KPIT
Yatra For Business
- Handled all Domestic & International Air ticket bookings for India location as well as UK & Germany.
- Handled travel insurance for TATA AIG for associate travelling on Business VISA & Work Permit.
- Handled travel itinerary's issuance & confirmed tickets for VISA process as per country requirement.
Implant at Fujitsu Consulting Sustems
Yatra For Business
- Handled all Domestic & International Air ticket bookings for India as well as offshore travel.
- Handled travel insurance issuance for the associates traveling to abroad on Business VISA & Work Permit.
- Looking after for necessary documentation, travel itinerary & travel insurance for VISA processing.
Implant at Persisyent Systems Limited
Yatra For Business
- Handled all Domestic & International Air ticket bookings for global travel.
- Looking after necessary documentation & process of business VISA's., Cab booking for India Location.
- Hotel bookings for India as well as USA.
Assistant Manager – Operations
Yatra For Business
11.2007 - Current
- Assisted client needs and recommending appropriate products and services to meet preferences and budget.
- Booking reservations for travel, hotels, trains and special events such as tours.
- Handling sensitive personal data with discretion.
- Used promotional techniques and prepared promotional materials to sell itinerary tour packages.
- Worked on projects for testing SBT (self booking tools) like Zillious Solutions, CorpTrav (Yatra in house system) for our clients.
- Organized staff meetings regularly, promoting open communication channels between team members and leadership personnel.
- Communicated with customers to assess satisfaction with products and services received.
- Implemented new technology to streamline processes and improve operations.
Trainee- Front Desk
Air India- City Office Pune
05.2007 - 10.2007
- Handled walk-in customers at Pune city office.
Assistant Tour Manager
Bhagyashree Travels Pvt. Ltd.
05.2006 - 04.2007
- Handled group tours to Jammu And Kashmir.
Education
SSC, Second Class -
New English School Ramanbag
Pune 06.2002 - 03.2003
HSC, Second Class -
Marathwada Mitra Mandal College of Commerce
Pune 06.2004 - 03.2005
Vocational Education & Training -
Marathwada Mitra Mandal College of Commerce
Pune 06.2003 - 03.2005
(GDS) Enter The World of Amadeus Training Course
Amadeus India
Pune 11.2007 - 11.2007
Skills
Knowledge of reservation systems (GDS), like Amadeus and Galileo, IATA rules and basic faring, Current country wise travel guideline after COVID
undefinedCertification
Completed a qualification grade in Directorate of Vocational Education & Training (Government of Maharashtra) certified vocational course, 03/2005
Timeline
Assistant Manager – Operations
Yatra For Business
11.2007 - Current
(GDS) Enter The World of Amadeus Training Course
Amadeus India
11.2007 - 11.2007
Trainee- Front Desk
Air India- City Office Pune
05.2007 - 10.2007
Assistant Tour Manager
Bhagyashree Travels Pvt. Ltd.
05.2006 - 04.2007
HSC, Second Class -
Marathwada Mitra Mandal College of Commerce
06.2004 - 03.2005
Vocational Education & Training -
Marathwada Mitra Mandal College of Commerce
06.2003 - 03.2005
SSC, Second Class -
New English School Ramanbag
06.2002 - 03.2003
Assistant Manager – Operations, Tech Mahindra
Yatra For Business
Implant at KPIT
Yatra For Business
Implant at Fujitsu Consulting Sustems
Yatra For Business
Implant at Persisyent Systems Limited
Yatra For Business
Completed a qualification grade in Directorate of Vocational Education & Training (Government of Maharashtra) certified vocational course, 03/2005
Achieved a qualification grade for "Enter the World of Amadeus training course" with Certificate of Distinction, 11/2007
Completed On The Job Training in Air India - City Office, Pune as Trainee - Front desk
Received an award in Silver category for Excellence in the "Travel - Counsellor" from Uniglobe ATB, 08/2011
Received a certificate for employee of the month in Aug 2011 from Uniglobe ATB
Received an award in Gold category for Excellence in the "Travel - Counsellor" from Uniglobe ATB, 08/2013
Similar Profiles
Ninad MalpathakNinad Malpathak
Manager of Operations at Yatra for BusinessManager of Operations at Yatra for Business
Gurcharan SinghGurcharan Singh
Team Lead at Yatra For Business LTDTeam Lead at Yatra For Business LTD
KALLEPALLI PHANI CHANDANAKALLEPALLI PHANI CHANDANA
Travel Consultant at Yatra for Business Private LimitedTravel Consultant at Yatra for Business Private Limited