Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Varun Venkatesh

Senior officer - Banking operations
Bengaluru,KA

Summary

Seasoned banking professional with over 6 years of progressive experience in retail and international banking operations, demonstrating expertise in transaction processing, reconciliation, and customer relationship management. Proven ability to streamline operations and enhance customer satisfaction through effective communication and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Officer,Banking Operations

AMICORP BANK AND TRUST LIMITED
01.2023 - Current
  • Managed end-to-end processing of international wire transfers (i.e., inward and outward remittances) (SWIFT MT103, MT202, MT199, MT902).
  • Successfully handled currency exchange for international transactions, maintaining strict financial accuracy, and minimizing discrepancies.
  • Collaborated with international stakeholders across different departments (compliance, legal, and collection teams) to resolve operational issues and improve cross-departmental communication.
  • Maintained accurate records and documentation for all international transactions, improving audit readiness.
  • Ensured strict adherence to regulatory guidelines, including KYC, AML, and internal bank policies.
  • Monitored and reconciled daily bank account balances and cash flow activities of international accounts.
  • Utilized core banking systems to input, verify, and update customer and transaction data with high accuracy.
  • Assisted clients with account opening (both corporate and individual), KYC documentation, payment processing, and service requests.
  • Responsible for processing various GL entries (for example, customer trade transactions, coupon entries, invoice payments, etc.).
  • Collaborated with front-office teams to resolve complex customer queries and operational issues efficiently.
  • Maintained compliance with industry regulations, ensuring smooth payment operations and reducing risk of penalties.
  • Assisted relationship managers with account set-up and maintenance, ensuring accurate and up-to-date records at all times.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Responsible for managing daily workflow, and ensuring all the requests are processed within a TAT.

Deputy branch manager

ICICI Bank Ltd
03.2022 - 01.2023
  • Managing the overall retail banking operations, compliance, and customer service.
  • Responsible for all the account maintenance activities (opening, closing, addition of signatories, personal information).
  • Managed all the payment authorizations (RTGS, NEFT, and IMPS) on a daily basis.
  • Handled queries related to corporate banking and forex transactions.
  • Responsible for clearing financial transaction audits on a daily basis.
  • Actioning enhanced and customer due diligence workflows on a daily basis.
  • Monitoring transactions of high-risk accounts and recommending filing STR.
  • Ensuring all the customer service requests are processed within TAT.
  • Handling customer escalations and queries within TAT.
  • Responsible for maintaining the branch adherence score.
  • Responsible for updating REKYC for high, medium, and low-risk customers.
  • Conducting due diligence for new account opening (both checking and savings accounts).

Assistant manager

Axis bank Ltd
03.2019 - 01.2022
  • Operations in respect of opening/transferring/closing of Savings and term deposit accounts, Inter and Intra Bank fund transfers and Day end process
  • Ensuring Excellent Customer service quality, Statutory, Regulatory compliance and Process Adherence
  • Anti Money laundering, Enhanced Due Diligence and Re-KYC
  • Handling Customer Escalations and addressing the grievances with giving solutions with TAT
  • Processing EPH and Bulk payments
  • Handling clearing cheaques
  • Actioning all triggered COSMOS alerts on time

Education

Banking And Services

Manipal University
Bengaluru, India
04.2001 -

Bachelor Degree -

Anna University
04.2001 -

Skills

International payment processing

Software

Finacle

Flexcube direct banking

Postman API

Certification

Demystifying ISO 20022 and SWIFT MX Messages : Masterclass

Timeline

Demystifying ISO 20022 and SWIFT MX Messages : Masterclass

05-2025

Senior Officer,Banking Operations

AMICORP BANK AND TRUST LIMITED
01.2023 - Current

Deputy branch manager

ICICI Bank Ltd
03.2022 - 01.2023

Assistant manager

Axis bank Ltd
03.2019 - 01.2022

Banking And Services

Manipal University
04.2001 -

Bachelor Degree -

Anna University
04.2001 -

Similar Profiles

CREATE PROFILE
Varun VenkateshSenior officer - Banking operations