Vashisth Tiwari
Business Development & Operations
Ahmedabad
Summary
Dynamic Business Development and Operations professional with 8+ years of extensive experience in the retail and service sectors, driving strategic growth and operational excellence. Expertise in formulating comprehensive asset leasing plans and managing retailer relationships to enhance revenue streams. Proven leadership in executing successful store openings and optimizing business performance through impactful marketing strategies and meticulous operational management. Demonstrated ability to navigate complex negotiations and foster high levels of customer satisfaction, ensuring alignment with organizational goals. Committed to leveraging strong communication and decision-making skills to contribute effectively to future success.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Business Development & Operations
Adani Airport Holdings Ltd
07.2022 - Current
- Formulate the Asset leasing plan from the overall business plan for Retail & Service Line of business & finalize the AOP to be achieved in terms of revenue and other parameters in coordination with AVP/CEO of the business
- Manage the pre-opening responsibilities like finalizing the zoning/ business plan on the basis of Airport/Terminal layout, identify the potential list of retailers/brands to be approached
- Screen the brand information and send it to higher management for evaluation and approval and after approval work out the commercial estimates and drive negotiations with the retailer to arrive at desired rates
- Draft the Oversee the process of drafting and finalizing the Leave and License Agreement in coordination with Legal SPOC within the organization & from the brand side & get the same signed as per mutual agreement
- Ensure that the fit-out process starts within the pre-defined timeline and support the retailer during the fit-out process, so that the store opens within pre-defined timelines
- Managing the post-opening responsibilities by understanding day to day health of business for the store & challenges they are facing
- Prepare & follow a month-on-month initiatives for under-performing store
- Maintain good retailer relationships by interacting with their Business Development team, understanding their issues, etc on frequent basis
- Manage the Lease administration by collecting required amounts as per the specified time intervals, security deposit, stamp duty and registration fees and license fee for the first month and so on
- Ensure the billing for each outlet happens on timely basis & the payments are done by the brand within the timeline
Marketing & Business Development
Smaaash Entertainment Pvt Ltd
05.2022 - 07.2022
- PAN India tie-up/collaboration to generate revenue through different verticals
- Identify more potential markets for the store opening
- Successfully executed the store launch at 5 outlets
Marketing & Retail
Inorbit Malls India Pvt. Ltd
02.2020 - 03.2022
- Planning for the annual budget for the Mall
- Plan for renewals based on the performance of the retailers, their upcoming requirements, and modifications in the zoning plan and rework the rates to ensure revenue maximization
- Additionally, prepare a churning list & analysis the same
- Conduct business review meets month on month with a minimum of 10 brands
- Approach the relevant personnel from the targeted list of brands, brief them about the mall and provide the brand information
- Maintain connects with IPC & Different Broker
- Keep abreast of market trends to determine the need for improvements in the store
- Analyse sales and revenue reports and make forecasts
- Ensure the store fulfills all legal health and safety guidelines
- Analyzed marketing data to identify trends and develop insights that informed future marketing decisions
- Developed marketing campaigns to increase brand awareness and customer acquisition
Store Lead
Bose Corporation India Pvt. Ltd
06.2016 - 01.2020
- Ensure a high level of customer satisfaction through excellent service and engagement & Meet Sales goals by training, mentoring, and motivating by providing feedback to sales staffs
- Develop and use business strategies to raise customers pool, expand store traffic and optimize profitability
- Handle complete store operations/admin work and ensure compliance with store/mall policies and procedures
- Propose innovative ideas to increase store sales and engage in customer retention and follow up calls with clients for purchase feedback
- Conduct personnel performance checks to assess training needs and improve product knowledge for better customer engagement
- Ensure Adherence to all SOPs with daily store sales cash/ card settlements/ inventory movement and other store operations
Intern
Novotel Hotel
10.2014 - 03.2015
Education
MBA (Distance) - Masters In Business Administration - Marketing
Narsee Monjee Institute Of Management Studies
01.2022 - Current
Bachelors In Science - undefined
Bharati Vidyapeeth College For Hotel & Tourism Management Studies
01.2013 - 01.2016
HSC - undefined
Baroda High School
SSC - undefined
Baroda High School
Internship - undefined
Novotel Hotel
10.2014 - 03.2015
Skills
- Strategic Decision Making
- Retail Operations Experience
- Strategic Business Planning
- Business Development Strategies
- Customer Service
- Brand Management
- Market Trends
- Market Research
- Leadership
- Marketing
- Negotiation Skills
- Communication Skills
Certification
Passenger To Customer
Timeline
Power BI (Beginner)
02-2025
Passenger To Customer
11-2024
Business Development & Operations
Adani Airport Holdings Ltd
07.2022 - Current
Marketing & Business Development
Smaaash Entertainment Pvt Ltd
05.2022 - 07.2022
MBA (Distance) - Masters In Business Administration - Marketing
Narsee Monjee Institute Of Management Studies
01.2022 - Current
Marketing & Retail
Inorbit Malls India Pvt. Ltd
02.2020 - 03.2022
Store Lead
Bose Corporation India Pvt. Ltd
06.2016 - 01.2020
Intern
Novotel Hotel
10.2014 - 03.2015
Internship - undefined
Novotel Hotel
10.2014 - 03.2015
Bachelors In Science - undefined
Bharati Vidyapeeth College For Hotel & Tourism Management Studies
01.2013 - 01.2016
HSC - undefined
Baroda High School
SSC - undefined
Baroda High School
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