Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
Certification
Languages
Timeline
Generic
VASUDEV A

VASUDEV A

Senior Software Engineer
Doddaballapur,KA

Summary

Senior Support/Software Engineer with 8+ years of experience in IT & Telecommunications, specializing in L2 Technical Operations, Revenue Assurance, and Fraud Management. Skilled in telecom messaging platforms (USSD, SMS, SMS-Firewall) and ETL-based data analysis. Experienced with Hive and HDFS for handling large datasets, with strong expertise in Linux application server operations and SQL-based data analysis.

Overview

9
9
years of professional experience
1
1
Certification
4
4

Years of Bachelor’s in Electronics and Communication

Work History

Senior Support Engineer

Mobileum Technologies Pvt Ltd
Bangalore
08.2022 - Current
  • Provide L2 support for Revenue Assurance & Fraud Management systems across multiple telecom clients.
  • Monitor fraud alarms, identify suspicious activity, and take immediate mitigation actions.
  • Perform ETL-based data processing using RAID, DBeaver, SQL, with basic Hive/HDFS usage.
  • Write and optimize SQL queries, manage stored procedures, and work with Oracle and PostgreSQL databases.
  • Manage production tickets and change requests, streamlining workflows and reducing turnaround time.
  • Oversee Linux application server operations including patch deployment, package management, and troubleshooting.
  • Monitor production systems and flow executions to ensure uninterrupted service availability.
  • Conduct root cause analysis (RCA) for problem requests, documenting solutions for future reference.
  • Collaborate with cross-functional teams for system upgrades and application/DB server patching.

Technical Lead

Comviva Technologies
Bangalore
01.2022 - 08.2022
  • Troubleshot product/network stack issues using Wireshark and SS7/SIGTRAN analysis.
  • Managed UNO application & DB server patching and vulnerability fixes.
  • Integrated new network nodes and balanced traffic via Radware LB.
  • Monitored critical messaging services to ensure operational stability.

Senior/Network Engineer

Ericsson India Pvt Ltd
Bangalore
12.2015 - 12.2021
  • Supported USSD/SMSP/Bulk-Gateway/IM services for telecom operators.
  • Conducted KPI monitoring, spectrum swaps, and root cause analysis for degraded network performance.
  • Implemented application & OS-level fixes and conducted post-fix validation.
  • Provided L2 operational support for large-scale telecom messaging infrastructure.

Education

B.E. - Electronics & Communication Engineering

B.M.S Institute of Technology & Management
Bangalore
07.2011 - 08.2015

PUC - Bangalore

BEL PU College
Bangalore
04.2009 - 03.2011

Skills

  • L2 technical operations
  • Raid product (RA, FMS, ETL (extract, transform, load))
  • SQL and database tools (DBeaver)
  • Basic data processing in Hive and HDFS
  • Networking protocols (SMPP, TCP, UDP, HTTP/S)
  • Telco signaling (SS7/SIGTRAN) and network troubleshooting (Wireshark)
  • Database systems (Oracle, PostgreSQL, MySQL, Redis)
  • Ticket management systems (ServiceNow, Jira, WOSS)
  • Linux, shell, and Python scripting
  • SMS (IM/UNO) and USSD platform knowledge
  • Advanced Microsoft Excel & PowerPoint (reporting, analysis and dashboards)

Accomplishments

  • Automated task for teams using Python and was recognized for the 'Power Award'

Projects

Revenue Assurance (RA), Mobitel, Mobifone, MTN Uganda, L2 Support Role Fraud Management System (FMS), Starhub, Telstra, True Thailand, L2 Support Role Telecom Operations, Sprint, L2 Operational Support Messaging Platforms, MTN Liberia, South Sudan, Ivory Coast, UNO/IM/USSD

Certification

  • Python automation experience level
  • Automation Fundamental Level

Languages

Kannada
Native language
English
Proficient (C2)
C2

Timeline

Senior Support Engineer

Mobileum Technologies Pvt Ltd
08.2022 - Current

Technical Lead

Comviva Technologies
01.2022 - 08.2022

Senior/Network Engineer

Ericsson India Pvt Ltd
12.2015 - 12.2021

B.E. - Electronics & Communication Engineering

B.M.S Institute of Technology & Management
07.2011 - 08.2015

PUC - Bangalore

BEL PU College
04.2009 - 03.2011

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