Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ved Dhavalikar

Pune

Summary

Dynamic and results-driven Customer Relationship Manager with a proven track record of building strong client relationships and driving sales. Experienced in managing multiple projects and delivering exceptional service. Skilled in communication, problem-solving, and decision-making. Dedicated to identifying customer needs and delivering effective solutions to all problems. Bilingual, hardworking, and ready to join my next team. Enthusiastic and reliable Sales Associate, dedicated to providing excellent customer service with a smile.

Overview

8
8
years of professional experience

Work History

Customer Relationship Manager

Marsh Innovations
02.2024 - Current
  • In my role as a Customer Relationship Manager at Marsh Innovations, I am responsible for overseeing and strengthening customer relationships, ensuring their satisfaction, and addressing any concerns or issues that may arise
  • I utilize my strong communication and interpersonal skills to effectively engage with clients and provide tailored solutions to meet their needs
  • Additionally, I am dedicated to implementing creative problem-solving techniques and making well-informed decisions to enhance the customer experience and drive business growth.

Assistant Manager

Vibe Realty Services
09.2023 - 01.2024
  • Developed new relations and business with keeping the companies interest at the highest priority and getting good amount of business.

Senior Investment Manager

Square Yards
02.2023 - 09.2023
  • Managed a team and helped customers with buying their dream homes and analyzed the economic trends to identify and capitalize on those investment opportunities.

Business Development Manager

IXFI Financials
07.2019 - 04.2020
  • Generating leads and sales of the financial product helping the customers to get returns on the investments through our company products.

Business Development Manager

Biorhythm Fitness India
12.2016 - 06.2019
  • Successfully managed franchise sales of a US based fitness company all over India
  • Developed and implemented new strategies and maintain relationship with them and opening new opportunities into fitness industry.

Event Manager

Patankar Events
04.2016 - 11.2016
  • Successfully managed around 50 corporate and traditional events in 7 months
  • This profile consisted of communicating and adapting to the customers requirements pre and post the events.

Education

DIPLOMA IN PRINTING TECHNOLOGY -

PVG COLLEGE
Pune

CERTIFICATION IN DIGITAL MARKETING AND DESIGNING -

LIPS INDIA
Pune

Skills

  • CUSTOMER SERVICE
  • COMMUNICATION
  • SALES SKILLS
  • TEAMWORK
  • TEAM LEADER
  • PROBLEM SOLVING
  • DECISION MAKING
  • CUSTOMER SATISFACTION

Accomplishments

  • Managed my own business of steam cleaning of automobiles and residences for 3.5 years by imported machines. Later sold to another company.
  • Currently successfully running a book cafe and Chicken Wings restaurant in Pune helping students and working people to get their work done/ hangout and have good food.

Languages

Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Timeline

Customer Relationship Manager

Marsh Innovations
02.2024 - Current

Assistant Manager

Vibe Realty Services
09.2023 - 01.2024

Senior Investment Manager

Square Yards
02.2023 - 09.2023

Business Development Manager

IXFI Financials
07.2019 - 04.2020

Business Development Manager

Biorhythm Fitness India
12.2016 - 06.2019

Event Manager

Patankar Events
04.2016 - 11.2016

DIPLOMA IN PRINTING TECHNOLOGY -

PVG COLLEGE

CERTIFICATION IN DIGITAL MARKETING AND DESIGNING -

LIPS INDIA

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Ved Dhavalikar