Ved Prakash Sharma
Pune
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
8
8
years of professional experience
Work History
Assistant Manager
State Street
Pune
07.2024 - Current
- Integration was completed in July, and SS HCL is now part of State Street.
- Managing a team of associates, senior associates, TLs, and conducting quarterly, semi-annually, and annually performance reviews gives the ratings as per performance, provides training and mentorship, identifies staff for advancement, and assigns coverage.
- Delegated work to staff, setting priorities and goals with cross-functional teams to achieve goals.
- Effectively support the team, and develop and implement best practices in loan operations-related processes and procedures.
- Team player, with the ability to influence and establish positive working relationships across the organization.
- Expertise in loan products, workflow management, Loan HQ, and MS Excel.
- Manage the daily operations of the department in an efficient and effective manner to address all the pending, aged past dues, cash breaks, and wires within the BD-5.
- Achieve established departmental goals within defined timelines.
- Maintains the highest level of confidentiality with all information obtained.
- Meets expectations for attendance and punctuality. Backup for loan operations staff, as needed.
- Participates in the review and recommendations of operational systems and procedures.
- Communicate with the management team to coordinate system and control activities related to loan servicing and monitoring.
- Gained valuable experience in private debt, middle market, and syndicated lending (private credit, direct lending, and middle market, BDC, and CLO). Skilled in research, Microsoft Excel, and customer service.
- Ensure the daily cash and position reconciliation is performed and matched as per client and agent. Provide the final commentary reports to the clients at the end of each day.
Deputy Manager
State Street HCL Pvt. Ltd.
Pune
12.2022 - 06.2024
- Managed a team of over 12 full-time equivalents (FTEs) across multiple clients of Bank Loan.
- Leading and encouraging the team to generate new ideas and build efficiencies.
- Prepare daily and weekly combined trackers and dashboards to review and track the progress of the process activities.
- Provide deep dive analysis to management where the team fell short on internal/external SLA’s, along with proposed remediation plans to setup control on it.
- Organize, construct and present key performance indicators (KPI) and key risk indicators (KRI) to management and senior management as the overall team owner.
- Monitor email flow response times across the team to ensure client requirements are being met on time.
- Audit emails thru new AI tool with attachments to ensure the correct recipient to eliminate data breaches.
- Keep track of Integration Utility (internal software system) daily to make sure assets are subscribed and advised team to send an updated email if it got unsubscribed while rollback to help prevent delays in processing.
- Conduct meetings twice in a week with the team and onshore to share updates, knowledge and create accountability.
- Provide detailed processing guidance to others on the team to help support analytical development.
- Support team members with client calls and provide feedback on how to improve and build client relationships.
- Represent the team in the internal Ideas Committee board, collecting product and process improvements from all team members; help prioritize enhancements to be in line with WSO and MCH and overall team strategy.
- Taking one on one meeting with team members on monthly basis to appreciate their efforts and discussion on improvement areas.
- Understanding of loan lifecycle management and hands on experience in loan syndication process and payment processing (interest, fees, principal etc.)
- Processing of drawdown request and understanding of notices
- Expertise in applications like, WSO, MCH, Loan Ops, TLM, LS Fax and Loan HQ
- Accurate and timely wire application
- Expertise on reconciliation (term and revolver loans)
- Knowledge on pricing grid, servicing parameters, pay offs etc
- Understanding of PIK, amortization, fee setups, libor breakage calculation etc
- Looking into the past dues, unapplied cash, and cash breaks.
- Knowledge of the trade life cycle (buying and selling trades).
- Serves as a technical resource to junior staff.
- Reviews all open risks, controls, and reconciliation exceptions, and works knowledge of downstream effects and the economic impact of the different types of loan and products.
Loan Processor
Flyhomes Residential India Pvt. Ltd
Noida
11.2021 - 11.2022
- Supervised and handled a team of 10 FTEs (loan processors), tracked their productivity, and provided reports to the senior manager.
- Identify from the appraisal document and online real estate sites, like Redfin, whether the property is single-family, multifamily, or a condominium, and order or review documents accordingly.
- Worked on purchase and correspondent loans of various investors (US Bank, Flagstar, Wells Fargo, and Rocket Pro), and complete the clear to close within given timelines.
- Responsibilities to order third-party documents (homeowners insurance policy, appraisal, title and escrow documents, HOA documents).
- Managed the end-to-end loan processing process and worked on prior to funding underwriting conditions until the loan gets disbursed.
- Supporting the underwriting team to clear the underwriting conditions by providing the correct information and documents.
- Followed up over the call for the third-party documents on a daily basis, as per the process requirement, to ensure the loan gets funded smoothly.
Senior Process Associate
Entra Solutions DBA BSI Financial
Gurugram
05.2019 - 11.2021
- Engaged in the Payoff/Posting process and Loss Mitigation (RI).
- While making the reinstatement quote, advising the borrower about payments to make their loan current.
- Worked on repayment, forbearance plans, and short-sale loans.
- Prepared payoff and reinstatement quotes via the calculation of various types of fees and costs.
- Expertise in reviewing notes, mortgages, and other loan documents to process the payoff request.
- Involved in daily activity payoffs, prior day, liquidation, and posting payoff.
- Taken proper follow-up on pending loans for posting.
- Provided process training to new joiners, and gave mentoring at the time of processing.
- Involved in new process engagement, taken live training from onshore, and successfully accomplished the transitions.
Senior Process Executive
Infosys BPM Limited
Jaipur
04.2017 - 05.2019
- Worked for a US-based bank in loan servicing.
- Solely handled the payoff/posting process, and supported the loan review team.
- Generating payoff statements by collecting various types of fees and costs.
- Reviewing the note, mortgage, deed of trust, and 1003 loan application documents.
- Need to reconcile the entire document's information into the loan application portal.
- Prepared standards audits, FMEA error analysis, and a calibration tracker.
- Updating the Standard Operating Procedure (SOP) document, which has been followed by loan processors.
- Providing process training to new joiners, and giving mentoring at the time of processing.
- Maintained various data on process performance, which directly contributes to MIS.
Education
Master of Commerce - Accounting & Business Statistics
University of Rajasthan
Jaipur, Rajasthan07-2018
Bachelor of Commerce - Commerce
MGS University
Ratangarh, Rajasthan07-2015
Skills
- Yellow belt certified
- Microsoft Office (Word,
- Excel, PowerPoint)
- Adaptive and excellent interpersonal skills
- Quick learner
- Hiring and training
- Team leadership
- Technical proficiency
- Employee coaching and motivation
- Managing Operations and Efficiency
- Team building
- Operations Management
Additional Information
- AWARDS & ACCOMPLISHMENTS
- Received huge appreciation from CEO Ryan Dibble for closing refinance loan in 13 days and Awarded by Superstar of Month for Aug'22
- Won the client trust and awarded by client champ 2.0 milestone
- Won Infosys-Star award for excellent work.
- Got extra miler award within 6 months of joining.
Affiliations
- Singing & Music
- Cricket
Timeline
Assistant Manager
State Street
07.2024 - Current
Deputy Manager
State Street HCL Pvt. Ltd.
12.2022 - 06.2024
Loan Processor
Flyhomes Residential India Pvt. Ltd
11.2021 - 11.2022
Senior Process Associate
Entra Solutions DBA BSI Financial
05.2019 - 11.2021
Senior Process Executive
Infosys BPM Limited
04.2017 - 05.2019
Master of Commerce - Accounting & Business Statistics
University of Rajasthan
Bachelor of Commerce - Commerce
MGS University