Vedant Garg
International Customer Success
Gurgaon,IN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Dedicated HRMS professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
15
15
years of post-secondary education
2
2
Languages
Work History
Manager -International Customer Success
Zimyo Consulting Pvt Ltd
Gurgaon
09.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Managing portfolio of 45 Client globally
- Client worth MRR $7200 and ARR $ 85000
- Countries and Regions such as GCC , Africa, USA, Asia Pacific
- From functional implementation to post implementation, entire journey of clients.
- Helping in processing of client's payroll as payroll specialist
- Work as one man army to accomplish above with retention of 90%.
- Drove continued growth across business areas by partnering with first-line management on revised approaches to customer service, sales and operational leadership
- Managed multi-unit operations to develop teams and optimize workflows for maximum business results
- Attracted, retained and developed top talent to enhance team performance.
Director
Crossroad Auto
Kanpur
07.2012 - 04.2022
- Complete Management and Administrative affairs
- Employee Hiring to their training, Business Plan Development, liaison with established Companies, vendors and business network, Business Procurement
- Accounting and Finance Coordination, Fund Planning & Effective Execution
- Business Strategy Planning, New Market and Counter Development,
- Growth on revenue on year-to-year basis, proper cost mobilization for maximum profitability
- Working on Team Development for better business and customer approach
- Many Awards and Accolades such best workshop in north zone in 2015-2016
- Drastic change in turnover and profitability.
- Monitored office workflow and administrative processes to keep operations running smoothly
Fund Accountant
Northern Trust
Bangalore
06.2010 - 05.2012
- Nav Processing and Checking on Day-to-Day Impact due to any event.
- Closing Funds daily and sending prices back to UK team for final Analysis
- Tracking Price change information or News affecting price change of various within one portfolio,
- Operating of BLOOMBERG terminal to analyze occurrence of event which caused impact to NAV's.
- Resolved accounting variances and estimated monthly closing accruals.
- Monitored and managed cash flows and expenses.
- Performed daily accounting of assigned funds and performed fund analysis for critical decision-making purposes.
- Evaluated trade impacts and issued reports on progress and variances.
- Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
- Authored daily roll forward schedules to maintain operational continuity
Education
Bachelor's of Business Management - HR And Finance
The Christ College
Bangalore 04.2007 - 03.2010
High School Diploma -
The Scindia School
Gwalior 04.1998 - 03.2007
High School Diploma -
Seth Anandram Jaipuria School
Kanpur 04.1995 - 03.1998
Skills
Business administration
Coaching and mentoring
Project Management
Sales and marketing
Negotiation
Verbal and written communication
Business Development
Financial Management
Improvement initiatives
Additional Information
- Believe in my self, my work style and output delivered from the job at hand
- Person of strong and ethical belief to find solutions and good governance
- Strong reputation with the clients specially in the international market wherein making there life easier in the usage of the portal / software
- Usage tools such as Hubspot to manage in Client Database
- Retention and value addition as part of my dealings
Horse Riding, Photography
I love to ride the horse since my childhood, learnt most of stages to ride a horse
Photography is one my passion in free time specially while I am traveling
Timeline
Manager -International Customer Success
Zimyo Consulting Pvt Ltd
09.2022 - Current
Director
Crossroad Auto
07.2012 - 04.2022
Fund Accountant
Northern Trust
06.2010 - 05.2012
Bachelor's of Business Management - HR And Finance
The Christ College
04.2007 - 03.2010
High School Diploma -
The Scindia School
04.1998 - 03.2007
High School Diploma -
Seth Anandram Jaipuria School
04.1995 - 03.1998