Vedant Maroo
Front Office Executive
Navi Mumbai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
5
5
Certifications
4
4
Languages
Work History
FRONT OFFICE EXECUTIVE
IHG Hotels & Resorts
07.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
IHG FUTURE LEADER EMBARK MANAGEMENT TRAINEE
IHG Hotels & Resorts
07.2024 - 07.2025
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Managed inventory of supplies at the front desk, ordering additional resources when necessary to maintain efficient operations.
- Developed strong relationships with repeat guests by anticipating their needs upon arrival and providing personalized service throughout their stay.
- Handled escalated guest complaints professionally, working towards resolution while maintaining composure under pressure.
- Trained new front desk staff members, improving overall team performance and knowledge.
INDUSTRIAL EXPOSURE
TAJ SANTACRUZ
11.2022 - 03.2023
- Worked well in a team setting, providing support.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Hospitality And Tourism Management - Hospitality And Tourism Management
Bharati Vidyapeeth College Of Hotel & Tourism Management Studies
Mumbai, India 04.2001 -
Bachelor of Commerce -
Dyan Ganga College
Mumbai, India 04.2001 -
SSC -
Little Angel School
04.2001 -
Skills
Teamwork and collaboration
Certification
Upselling Champion for Multiple Months (Holiday Inn Zirakpur)
COURSES
- Nursing (module 1 & 2)
DECLARATION
I Hereby Declare That The Information Stated Above Is True To The Best Of My Knowledge.
Timeline
FRONT OFFICE EXECUTIVE
IHG Hotels & Resorts
07.2025 - Current
IHG FUTURE LEADER EMBARK MANAGEMENT TRAINEE
IHG Hotels & Resorts
07.2024 - 07.2025
INDUSTRIAL EXPOSURE
TAJ SANTACRUZ
11.2022 - 03.2023
Bachelor of Hospitality And Tourism Management - Hospitality And Tourism Management
Bharati Vidyapeeth College Of Hotel & Tourism Management Studies
04.2001 -
Bachelor of Commerce -
Dyan Ganga College
04.2001 -
SSC -
Little Angel School
04.2001 -