Shruti Tak
Pune
Summary
Dynamic Front Office Executive with a proven track record at CBRE-Godrej Venture, excelling in effective communication and problem-solving. Recognized for enhancing client experiences and streamlining operations through collaboration and empathy. Adept at managing vendor relationships and ensuring seamless front desk operations, consistently delivering exceptional service.
Overview
1
1
Certification
Work History
Front Office Executive
CBRE-Godrej Venture
Koregaon Park
08.2025 - Current
- Greeted clients, visitors, and vendors to create positive first impressions.
- Managed incoming and outgoing communications, ensuring proper redirection as needed.
- Assisted clients with check-in procedures and efficiently resolved basic inquiries.
- Maintained lobby areas to uphold professional standards and enhance visitor experience.
- Coordinated vendor activities to meet facility requirements effectively.
- Responded to client inquiries with professionalism, escalating complex issues per policy.
- Collaborated with diverse teams to resolve product-related issues and achieve objectives.
- Tracked invoices and consumption data for accurate vendor management.
Front Office Associate
Conrad Pune
Pune
09.2025 - 04.2025
- Providing excellent customer service & managing various front desk and administrative responsibilities.
- Greet and assist guests promptly and courteously.
- Handle incoming calls, emails, and messages; direct them to the appropriate department.
- Provide information about hotel services, amenities, and local attractions.
- Handle guest complaints or requests.
- Maintain guest call logs and appointment schedules.
- Manage correspondence and documentation for front office operations.
- Coordinate with internal teams for smooth workflow.
Education
HSC -
Ness Wadia College of Commerce
01.2021
SSC -
Cresent High School
01.2019
Skills
- Effective communication
- Collaboration and teamwork
- Empathy and patience
- Problem-solving skills
Certification
- A1 Level in French Language, Foreign Language Department, Savitribai Phule Pune University (SPPU), 70%
- Diploma in Aviation, Hospitality & Travel Management, Frankfinn Institute of Air Hostess Training
Hobbies and Interests
- Music Appreciation
- Culinary Arts (Cooking)
- Traveling and Exploring New Cultures
Languages
- Hindi
- Marathi
- French
- English
- Hindi
- Marathi
- French
Timeline
Front Office Associate
Conrad Pune
09.2025 - 04.2025
Front Office Executive
CBRE-Godrej Venture
08.2025 - Current
HSC -
Ness Wadia College of Commerce
SSC -
Cresent High School