Vedant Singh
Gurgaon
Summary
Dynamic Sales Operations Associate with a proven track record at WebMD, leveraging advanced Excel and CRM expertise to enhance reporting accuracy and drive strategic insights. Adept at collaborating across teams, I improved sales team productivity by 20% through effective data visualization and training initiatives, ensuring operational excellence and impactful decision-making.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Operations Associate
WebMD
Mumbai
02.2024 - Current
- Analyzed sales trends using CRM tools to support strategic decision-making.
- Coordinated sales data reporting to enhance insights for internal stakeholders and external partners.
- Managed order processing and tracked inventory levels to ensure timely fulfillment of customer orders.
- Generated weekly, monthly, quarterly reports on key performance indicators such as revenue growth rate or average order size.
- Collaborated with marketing teams to align promotional strategies with sales goals.
- Collaborated with cross-functional teams such as Marketing, Customer Service, IT, and Finance to ensure operational excellence across all departments.
- Conducted regular audits of sales processes, identifying areas for improvement to streamline operations.
- Assisted in the development of training materials for new sales team members.
Asst Manager Operations
College Dunia Web Pvt. Ltd
Gurgaon
02.2019 - 02.2024
- Performed daily data queries and prepared reports on a daily, weekly, monthly, and quarterly basis
- Collaborated with multiple teams to maintain workflow and ensure timely task completion
- Management, execution, implementation, and control over ongoing projects in various departments
- Streamlined data analysis by developing Excel templates and automation macros; reduced monthly reporting time by 30% and improved accuracy of financial forecasting by leveraging powerful data visualization techniques
- Visualized complex sales data using advanced Excel functions and created dynamic dashboards with interactive charts and formulas; increased sales team productivity by 20% through real-time data insights
- Performed active channel partners' analysis to provide insights for strategic decisions that impact competitive position, product utilization, and marketing ROI
- Worked with stakeholders to define business and system requirements
- Extracting Data using advance SQL queries from Database
- Worked on multiple CRM such as Salesforce, NPF, Extraaedge, LMS for data handling and visualizing.
- Performed analytical work to support financial and strategic direction through data visualisation models.
- Making dashboards using different tools such as Tableau, Excel & Power BI
- Met budget targets through responsible planning and resource allocation.
Education
Bachelor of Technology - Computer Science
Dr. A.P.J. Abdul Kalam Technical University
Greater Noida, IndiaSkills
- CRM
- Salesforce
- Hubspot
- Leadsquare
- SQL
- Google Analytics
- Google Ads
- Google Studio
- Advanced Excel
- Pivot tables
- Vlookups
- Excel
- Google Sheets
- Office Software
- PowerPoint
- Word
- Outlook
Certification
• Introduction to Data Analytics by SkillUP
• Google Analytics Basics
• Tableau Analyst Badge
• Google Analytics Basics
• Tableau Analyst Badge
Accomplishments
Best Web Page Maker
Timeline
Sales Operations Associate
WebMD
02.2024 - Current
Asst Manager Operations
College Dunia Web Pvt. Ltd
02.2019 - 02.2024
Bachelor of Technology - Computer Science
Dr. A.P.J. Abdul Kalam Technical University