Veda Prakash
Hyderabad
Summary
Results-driven Team Manager known for high productivity and efficient task completion. Possess specialized skills in team leadership, conflict resolution, and strategic planning. Excel in communication, adaptability, and problem-solving, ensuring success in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Team Manager
Cognizant Technology Solutions India Pvt Ltd
Hyderabad
07.2024 - Current
- Developed and implemented team-building strategies to promote collaboration and cohesion.
- Identified training needs, created a comprehensive onboarding program and conducted orientation sessions for new hires.
- Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
- Created a positive work environment by setting clear expectations and providing resources necessary for success.
- Provided guidance, coaching and mentoring to individual team members as needed to help them reach their full potential.
- Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
- Analyzed data from various sources such as customer surveys or market research studies to inform decisions about product development or customer service initiatives.
- Set objectives for teams based on organizational goals; monitored performance against targets; provided feedback and took corrective action when needed.
- Implemented process improvements aimed at increasing efficiency while reducing costs wherever possible.
- Prepared reports detailing staff performance metrics such as productivity levels or customer satisfaction ratings.
- Conducted root causes analysis to develop corrective action plans.
Team Leader
Cognizant Technology Solutions India Pvt Ltd
HYDERABAD
03.2022 - Current
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
Team lead
Tech Mahindra
04.2015 - 02.2022
- Managing team performance and progress
- Mentoring
- Coaching & Monitoring
- Handle escalations with the clients through call or emails
- Performance reviews of direct reportees.
Education
Intermediate -
Narayana Junior College
01.2008
Secondary School Certificate -
Sri Ramakrishna sarada vidyalaya high school
01.2006
Graduation(B.Tech) -
Nexus college of science and Technology
Skills
- People Management
- Performance Management
- Strategic Planning
- Good communication and Interpersonal skills
- Operational Excellence
- Performance Coaching
- Stakeholder Management
- Performance Excellence
Accomplishments
- Confab Award - Best Team Lead - 2023
- Jedi Award - Best Team Lead - 2024 H1
Personal Information
- Father's Name: B Vijay Kumar
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Languages
- English
- Hindi
- Telugu
Hobbies and Interests
- Cricket
- Music
- Adventure sports
Disclaimer
I declare that all the information given above is true to the best of my knowledge and I know that if any of the above information is found to be incorrect, it may lead to my disqualification from the interview.
Timeline
Team Manager
Cognizant Technology Solutions India Pvt Ltd
07.2024 - Current
Team Leader
Cognizant Technology Solutions India Pvt Ltd
03.2022 - Current
Team lead
Tech Mahindra
04.2015 - 02.2022
Intermediate -
Narayana Junior College
Secondary School Certificate -
Sri Ramakrishna sarada vidyalaya high school
Graduation(B.Tech) -
Nexus college of science and Technology
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