Summary
Work History
Education
Skills
Personal Information
PERSONAL DETAILS:
Accomplishments
DECLARATION:
Languages
Timeline
Generic
Vedashree A P

Vedashree A P

Tumkur

Summary

To seek a position with a well-established organization that will enable me to use my strong organizational skills, Educational background and ability to work well with people.

Work History

Analyst

Tata Consultancy Service
  • I have 2 years of experience as administrative contractor - TCS Ltd. For Ernst & Young (EY) Project.
  • Experienced as Technical Supporter in Non-voice process.
  • Experienced in maintaining and developing Business relationship with existing customer.
  • I also have experience in managing customer inquiries, identifying assessing customer’s needs to achieve satisfaction.
  • And I have an ability to explain the complex information clearly and simply.

Education

M.Com -

Kuvempu University

B.Com -

institute of sree siddaganga college for women
Tumkur

PUC -

institute of swami vevekananda pre-university college

SSLC -

Govt. High school
Turuvekere

Skills

  • Identifying customer inquires and providing quick resolutions
  • Goal/Target Oriented
  • Quick learner and active Team member
  • Performed with the technical support for the clients in UK, MENA and US which involves active directory, Errors while installing and uninstalling the software and RSA Activation
  • Having basic knowledge in handling the customer, Creating and closing the incident and service tickets
  • Self-motivated and a passion to succeed

Personal Information

  • Date of Birth: 31-01-1996
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

PERSONAL DETAILS:

Language known: English and Kannada

Accomplishments

  • Has been awarded as the Best performer of the month.
  • Have gained good knowledge (Subject matter expert SME) within the small span of time about the process.
  • Dedication towards work, Doing the work in the given span of time.
  • Constantly appreciated for the way in handling the customers smoothly with 100% quality.
  • Have been Responsible for motivating and sharing new ideas to the team.
  • Appreciated for good team bonding.

DECLARATION:

I hereby declare that all the above mentioned information is true to the best of my knowledge. PLACE: Tumkur DATE

Languages

English
Advanced
C1

Timeline

Analyst

Tata Consultancy Service

M.Com -

Kuvempu University

B.Com -

institute of sree siddaganga college for women

PUC -

institute of swami vevekananda pre-university college

SSLC -

Govt. High school

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Vedashree A P