Vedhashree M
Bengaluru
Summary
Dedicated and organized professional with strong interpersonal skills and a proven ability to work effectively in team environments. Demonstrates reliability and dependability while actively seeking new responsibilities across diverse employment sectors. Committed to continuous learning and skill development to enhance overall performance.
Overview
1
1
year of professional experience
Work History
Process Associate
First American Financial Corporation
Indiranagar
06.2024 - Current
- Company Overview: First American Financial Corporation provides title insurance protection, and professional settlement services for homebuyers, sellers, and real estate agents to facilitate real estate purchases and equity loans.
- Verifying the documents and updating the information that is received from clients.
- Handing the pending log report to ensure the quality and defined SLAs are met continues.Accurate ETA update to the customer. Noting down all checkpoints and circulating mail across the team to achieve the best quality.
- Preparing reports and updating the status to higher management on a day-to-day basis. Maintaining 100% quality, 100% production, and ensuring adherence to SLAs.
- Consultants search through documents, maps, and records of sales available from realtors, banks, other offices of surveyors, and government agencies.
- Validating seller and buyer information with the purchase contract. Updating lender information from the documents. Reviewed and verified documentation for accuracy and compliance standards.
- Assisted team members with data entry tasks and resolved discrepancies. Maintained organized records of transactions and communications for audits.
- Monitored system performance and reported issues to technical support teams. Participated in training sessions to enhance knowledge of company processes.
- Resolved customer service inquiries within established time frames while maintaining a high level of quality assurance. Performed data entry tasks to update customer records and maintain accuracy of information.
Education
Bachelor's Degree - Commerce
ST Vincent Palloti College
Bengaluru 01.2023
PU - computer science
ST Vincent Palloti PU College
Bengaluru 01.2020
ST Theresa Bacq School -
ST Theresa Bacq School
Bengaluru 01.2018
Skills
- Document verification
- Mortgage processing
- Data entry
- Quality assurance
- Compliance review
- Customer service
- Team collaboration
- Report preparation
- Communication skills
- Client relationship management
- SLA accomplishment
- Agile methodologies
Awards
- Awarded as extra miler by the team
- Awarded as new bee in my training period
- Appreciation for Highest Productivity and 100% Quality
- Identifying and solving the problem
Accomplishments
- Awarded as a new-bee in my training period
- Awarded as an extra miler from my team
- Conservatively awarded as the topper of the month for productivity and quality
Disclaimer
I hereby declare that the particulars given here are true to the best of my knowledge and belief.
Timeline
Process Associate
First American Financial Corporation
06.2024 - Current
Bachelor's Degree - Commerce
ST Vincent Palloti College
PU - computer science
ST Vincent Palloti PU College
ST Theresa Bacq School -
ST Theresa Bacq School
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