
Adaptable professional in office with 4 years of experience handling diverse operational activities including Account Servicing, MIS & Data Quality, CKYC & Digital Re-KYC (Resident/NRI), FD & CGAS creation, Account Closure, Minor to Major, and Locker facility. Proficient in iCore and with a focus on process simplification and compliance.
Experienced in managing end-to-end banking operations with a focus on data accuracy, customer service, and process improvement.
Key Responsibilities & Achievements:
• Account Servicing & Data Quality: Worked as part of a dedicated project team for MIS reporting and Flashing of Account Servicing data. Ensured 100% data quality, accuracy and timely reporting to management.
• Account Maintenance: Handled all account-related service requests including Account Closure, Minor to Major conversion, and locker facility availing / surrender.
• KYC & Compliance: Proficient in CKYC registration and amendment, as well as NRI, Resident and Digital Re-KYC process as per RBI guidelines.
• Fixed Deposits & Capital Gain Accounts: Creating fixed deposits and Capital Gain Accounts (CGAS) for both savings and term deposit variants.
• I-Core Banking: Hands-on experience in iCore for transaction processing, account modification, and service request execution.
• Adhoc & Process Improvement: Managed adhoc activities and branch operational requirements. Actively contributed in developing and simplifying processes for easy execution and reducing TAT.
Core Skills: Banking Operations | iCore | CKYC / Re-KYC | FD Operations | Account Servicing | MIS & Data Quality | NRI Services | Locker Operations | Process Improvement
National security exchange board of India