Veekshith R
Bangalore
Summary
Results-oriented Senior IT Systems Administrator with 3+ years of expertise in cloud infrastructure, system integration, and security management. Proven ability to drive Google Workspace and Microsoft 365 migrations, optimize IT operations, and enhance system reliability. Skilled in GCP, data visualization (Power BI, Looker Studio), and security protocols (SPF, DKIM, DMARC). Experienced in leading cross-functional teams, automating workflows, and delivering scalable, compliant IT solutions. Strong project management skills with a focus on continuous innovation and leveraging emerging technologies like Generative AI and AI-powered tools (Gemini, Copilot).
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior IT Systems Administrator /IT Infrastructure Specialist
TATA CONSULTANCY SERVICES
10.2021 - Current
- Led successful migration from Microsoft 365 and Exchange Online to Google Workspace, increasing customer satisfaction by 60% and enhancing team collaboration.
- Collaborated with stakeholders to define system requirements and deliver scalable, compliant IT solutions aligned with industry standards and regulations.
- Streamlined IT infrastructure integration, optimizing workflows across departments, reducing downtime, and improving system reliability.
- Enhanced security posture by configuring Admin Console settings (application allowlisting, OU-based controls), reducing unauthorized access incidents by 40%.
- Automated Chrome extension deployment, reducing deployment time by 40% and significantly improving operational efficiency.
- Developed and managed custom Chrome Webstore extensions, increasing system stability by 45%, improving user experience, and reducing troubleshooting overhead.
- Reduced configuration-related issues by 80%, identifying and resolving technical problems faster, minimizing downtime, and improving system performance.
- Optimized iOS deployment via Apple Business Manager, ensuring seamless cross-platform functionality and enhancing device security.
- Led employee training for 100+ staff on Google Admin Console and Microsoft Admin Center, boosting user proficiency by 60% and improving onboarding by 75%.
- Created actionable data dashboards using Power BI and Google Looker Studio, improving decision-making and operational efficiency by 25%.
- Implemented security protocols (SPF, DKIM, DMARC) for email systems and Drive external sharing, ensuring data protection and compliance.
- Provided expert technical support for O365 and Google Workspace, reducing incident response time by 55% and improving system reliability.
- Integrated GCDS and GWMMO for smooth migration from Microsoft to Google platforms, ensuring minimal downtime and seamless data transfer.
- Integrated Generative AI tools (e.g., Gemini for Google Workspace, Copilot for M365) to drive productivity and automation, boosting user efficiency by 70%.
- Implemented MDM/MAM solutions for Android and iOS, enhancing mobile device management and cross-platform integration across the organization.
- Collaborated on Gemini for Google Workspace and Copilot for M365 implementations, ensuring compliance and regulatory approval through cross-department collaboration.
Education
BACHELOR OF ENGINEERING - ECE
DR AMBEDKAR INSTITUTE OF TECHNOLOGY
Bangalore08.2021
Skills
- Google Workspace: Admin Console, User & Group Management, Gmail, Google Drive, Meet, Docs/Sheets/Slides, Security & Compliance
- Microsoft 365 (M365): Outlook, OneDrive, Teams, SharePoint, Excel, Word, PowerPoint, Microsoft Admin Center, Security & Compliance
- GCDS (Google Cloud Directory Sync), GWMMO, BitTitan, Google Cloud Platform (BigQuery)
- Email Security: SPF, DKIM, DMARC configuration for secure email communication
- Security Management: Application allowlisting, device management, and external sharing rules in Google Workspace and M365
- Compliance: Ensuring adherence to organizational and regulatory security standards
- Power BI, Looker Studio, Tableau
- Cloud and Linux Administration: Google Workspace and M365 cloud environments, security configurations, user management
- Project Management: Planning, execution, and monitoring of cloud and IT infrastructure projects
- Collaboration & Stakeholder Management: Working with cross-functional teams, including DPO, Legal, and IT
- Training & Documentation: Creating training materials, onboarding documents, and conducting user training sessions
- Troubleshooting: Diagnosing and resolving technical issues across cloud platforms, applications, and user systems
- SQL, Python, Appsheet, C, HTML, CSS, JavaScript
- Gemini for Google Workspace, Copilot for M365
Certification
- Google Certified Professional Google Workspace Admin
- Google Certified Associate Cloud Engineer
- Microsoft Certified Power BI Data Analyst
- Microsoft Certified Azure Fundamentals
- Appsheet Certification Udemy
- Linux Certification Udemy
Awards
- On the SPOT Award - Project Team, TCS
- Appreciation Award - Client
- Learning Achievement Award - TCS
- Innovator Top Seeds Award - TCS
- Digital Milestone Award
Timeline
Senior IT Systems Administrator /IT Infrastructure Specialist
TATA CONSULTANCY SERVICES
10.2021 - Current
BACHELOR OF ENGINEERING - ECE
DR AMBEDKAR INSTITUTE OF TECHNOLOGY
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