VEENA ASHOKAN
Banker
Thrissur
Summary
I have overall experience of 13 years and above in Retail Banking Operations and NBFC and Banking Industries .
Hard work and passionate job seeker with strong organizational skills eager to secure entry- position. Ready to help team achieve company goals. with strong background in financial analysis, budgeting and forecasting. Develops and implements financial plans and delivers strategic financial advice. Consulted customers to boost product sales and services. SKILLS Active listening Constructive criticism Interpersonal communication Public speaking Verbal/Non-verba Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level banking operations position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
BRANCH BANKING OPERATAION
AXIS BANK LTD
10.2023 - Current
- Responsible for providing support for operations activities in the Branch Channel segment
- Perform routine operational and administrative work; Day-to-day actions are focused on on administering defined procedures, analyses and report preparation
- Develop and maintain professional relationships with all customers and prepare required presentation and recommend various strategies to reduce processing costs
- Administer and ensure compliance to all sales practices in branch
- Maintain the productivity of the Branch Sales officers (BRO) Meet the business targets
- Identify sales opportunities.
PERSONAL BANKER AUTHORISER
HDFC BANK LTD
02.2020 - 10.2022
- Identified issues, analyzed information and provided solutions to problems
- Paid attention to detail while completing assignments
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
- Acted as a team leader in group projects, delegating tasks and providing feedback
- Exercised leadership capabilities by successfully motivating and inspiring others
- Developed strong organizational and communication skills through coursework and volunteer activities
- Proven ability to learn quickly and adapt to new situations
- Resolved problems, improved operations and provided exceptional service.
DEPUTY BRANCH MANAGER
ICICI BANK LTD
05.2016 - 02.2020
- Met deadlines by proactively managing individual and team tasks and streamlining processes
- Assessed employee performance and developed improvement plans
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set
- Engaged employees in business processes with positive motivational techniques
- Generated financial and operational reports to assist management with business strategy
- Maintained friendly and professional customer interactions
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations
- Complied with regulatory guidelines and requirements
- Implemented service improvements to enhance sales cycle
- Resolved various issues impacting sales management and business operations
- Www.resumekraft.com termination processes and coaching employees on company protocol and payroll operations
- Complied with regulatory guidelines and requirements
- Implemented service improvements to enhance sales cycle
- Resolved various issues impacting sales management and business operations
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
BRANCH MANAGER
MUTHOOT FINCORP LTD
10.2010 - 04.2016
- The branch manager's responsibilities include managing resources and staff, developing and attaining sales goals, delivering customer service, and growing the location's revenues
- Branch managers oversee the performance of other employees who work in their branches.Responsible for overall Branch Operations and profitability of the branch, handling branch operations, team motivate and work along with branch team to achieve branch set targets Month on Month
- Ensure Gold Loan growth at Branch month of month
Education
Bachelor Of Commerce - Commerce
Mumbai University
Mumbai University 05.2007 - 05.2010
Skills
COMMERCELANGUAGES EnglishHINDIMALAYALAMMARATHITAMILCommunicationMotivation to learnResult-orientedAnalytical mindEnthusiasm &OptimismCritical ThinkingPresentation Skills
Classification knowledge
Branch management
Banking products knowledge
Investment banking
Consumer banking specialist
Banking operations knowledge
Branch run verification
Policy compliance
Compliance, banking laws and regulations
Investment banking services
Banking
Classification knowledge
Digital banking products and services
Administration expert
Banking product sales
Banking document preparation
Branching Process Management
Branch circuit wiring
Judicial process background
Timeline
BRANCH BANKING OPERATAION
AXIS BANK LTD
10.2023 - Current
PERSONAL BANKER AUTHORISER
HDFC BANK LTD
02.2020 - 10.2022
DEPUTY BRANCH MANAGER
ICICI BANK LTD
05.2016 - 02.2020
BRANCH MANAGER
MUTHOOT FINCORP LTD
10.2010 - 04.2016
Bachelor Of Commerce - Commerce
Mumbai University
05.2007 - 05.2010