Sahil Sawale
Pune
Summary
Total 12+ years of experience in corporate culture with retail & payment Payment Gateway and Key Account Management ( KAM), Client and Customer onboarding. SPOC for corporate and corporate vendor - proving END to End support. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
12
12
years of professional experience
Work History
SR. BDM -Banking Sale/Banking Alliance
EASEBUZZ PVT LTD
Pune
11.2021 - 05.2024
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Maintained accurate records of all transactions between customers and company representatives.
- Collaborated with marketing team to create promotional materials for target customers.
- Established relationships with key clients, while maintaining existing customer base.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Built sales forecasts and schedules to reflect desired productivity targets.
RELATIONSHIP MANAGER - ECOM
HDFC BANK
01.2020 - 11.2021
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Supported sales team members to drive growth and development.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Drafted proposals for prospects in response to their requests for information.
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Identified potential clients, built relationships, and negotiated contracts.
Associate Manager
Better World Technology Pvt Ltd- Zeta
Pune
12.2015 - 12.2019
- Generated leads through cold-calling prospective customers or researching online databases.
- Attended trade shows, conferences, industry events, and client meetings as needed.
- Maintained accurate records of all sales activities in CRM software.
- Resolved customer complaints promptly while maintaining high levels of customer satisfaction.
- Prepared presentations, proposals, contracts, and other documents related to sales activities.
- Established long-term relationships with key accounts by providing excellent customer service.
- Identified potential clients, developed relationships, and initiated contact with key decision makers.
Territory Sales Manager
BETTER WORLD TECHNOLOGY PVT LTD- Zeta
Pune
12.2015 - 11.2019
- Identified new markets for potential expansion opportunities.
- Negotiated terms of sale, pricing, discounts, and payment policies with customers.
- Recruited, trained, and supervised retail personnel according to company guidelines.
- Prepared periodic reports on store performance metrics for senior management review.
- Gained market share in new sales performance through aggressive team training.
- Conducted market research and reported on competitors.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Supported sales team members to drive growth and development.
ASSITANT MANAGER- SALES
PINE LABS PVT LTD
07.2015 - 11.2015
- Created comprehensive weekly, monthly, quarterly reports highlighting key metrics such as revenue growth, margin performance, ROI tracking.
- Analyzed competitors' pricing structures, promotions, and market share trends to inform strategic decisions.
- Participated in post-implementation reviews assessing overall success of projects while identifying areas for improvement.
- Assisted customers with troubleshooting issues related to system performance or functionality.
SENIOR EXECUTIVE - ACCURAL AND REDEMPTION
LOYLTY REWARDZ PVT LTD
04.2013 - 06.2015
- Coordinates with Maharashtra, Madhya Pradesh,Goa & Gujarat retail stores handling executing loyalty program of banks for retailer.
- Helping the organization in smooth functioning of its loyalty program.
- Driving the redemption & monitoring performance store, city & state wise meeting with bank branch manager for marketing activity.
- Executing marketing activity for retail partner.
- Conducting training & refresher training sessions for retail stores on loyalty program
- Involved in training , operation , tech integration,strategic alliances, business analysis and marketing activities.
- Worked closely with the marketing team for Email/SMS, calling and campaigning activity.
- LOYALTY PROGRAM - core member for P.N G Jeweler Pvt Ltd, Loyalty Program
Brand Associated - Lifestyle, Wildcraft, Reliance Digital, Ranka Jewelers, WHPJewelerr, TBZ & PNG Jewelers
STORE ASSOCIATE - SALES
ITC LTD DIVISON
01.2012 - 03.2013
- End to End retail store sales and operation Role
Apparels, accessories, Cosmetic etc products
Billing, Banking, Cash Handling, Cards, Points CRM, Calling, Tie-ups, Follow up and Sales Activities. - Demonstrated knowledge of store products and services.
- Handled customer complaints in a professional manner.
- Assisted customers with finding the right product for their needs.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Promoted special offers and discounts to encourage additional purchases.
- Kept informed about new products arriving at the store on a regular basis.
Education
MBA - Marketing
S B Patil Institute of Management, PUNE UNIVERSITY
Pune, MH01.2012
B.COM - Banking and Finance
Symbiosis College of Commerce, PUNE UNIVERSITY
Pune, MH12-2009
Skills
- Banking Sales and Alliances
- Retail
- Loyalty Program
- Payment Solutions
- E-commerce
- Digital Payments
- API & Technical integration
- Integration
- ERP
- Billing Software
- Recurring Payments
- Relationship Management
- Training
- E-commerce Products
- Payment Gateway
- POS
- Sales and Marketing
- Business Development
- Business Analysis
- Account Management
- Negotiations
- Customer Relationship Management
- Commerce
- Customer Retention
- Digital Payment
- NLP Practitioner
- Banking Sale/Banking Alliance
- Key Account Management
- Stock Management
- Cloud Card Program
- Vendor/Merchant Training
- KYC
- Associate Manager - Sales & Ops
- Merchant Onboarding
- Hiring
- Marketing & Advertisement
- Team Management
- Territory Sales Manager - Sales
- Brand Association
- Senior Executive - Accrual and Redemption
- Retail Store Sales and Operation
- Banking
- Proposal Writing
- CRM proficiency
- Customer Engagement
- CRM
- Calling
- Tie-ups
- Follow-up
- Open Market Sales
- Consultative Selling
- Portfolio Handling
- Pipeline Building
- Event Management
- BTL Activity
- Digital Marketing
- Content Writing
- Product Management
- Social Media Skills
- Emailing & Writing
- Presentation & Demos
Personal Information
Marital Status: Married
Born and brought up Pune and worked for Mumbai, Nagpur, Bhopal, Indore & GJ
Languages
- Marathi
- Hindi
- English
Hobbies and Interests
- Travelling
- Cooking
- Coaching
- Live Skills
- Interaction & Communication
- Psychology & Emotion intelligence
- Reading & Listening
- Experimenting
Timeline
SR. BDM -Banking Sale/Banking Alliance
EASEBUZZ PVT LTD
11.2021 - 05.2024
RELATIONSHIP MANAGER - ECOM
HDFC BANK
01.2020 - 11.2021
Associate Manager
Better World Technology Pvt Ltd- Zeta
12.2015 - 12.2019
Territory Sales Manager
BETTER WORLD TECHNOLOGY PVT LTD- Zeta
12.2015 - 11.2019
ASSITANT MANAGER- SALES
PINE LABS PVT LTD
07.2015 - 11.2015
SENIOR EXECUTIVE - ACCURAL AND REDEMPTION
LOYLTY REWARDZ PVT LTD
04.2013 - 06.2015
STORE ASSOCIATE - SALES
ITC LTD DIVISON
01.2012 - 03.2013
MBA - Marketing
S B Patil Institute of Management, PUNE UNIVERSITY
B.COM - Banking and Finance
Symbiosis College of Commerce, PUNE UNIVERSITY
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