- FLEX CUBE
PRITIKA THAKUR
Branch Operation Officer
Summary
To seek a challenging position, where I can enhance my knowledge and excel in every role I am associated with. I have the attitude and aptitude for constant learning and would like to continuously grow as a professional with the growth of organization. Enthusiastic Operation manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of credit operations. Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 5 years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Authorizer Whole Sale Banking Operations
HDFC BANK
Chandigarh
01.2019 - 09.2020
- Cash Management Operations Verification and Authorization of all cheques received for collection without exceptions
- Timely Authorization of CMS transactions with correct client codes
- Safe custody of numbered instruments and maintenance of proper records
- Ensure proper verification of transfer cheques before processing
- Ensure proper inputting and authorization of all Transfer cheques Ensure Ultra Violet checking, as per prescribed limit, of all eligible cheques.
- All eligible cheques are dually verified, as per laid down process
- Ensure all eligible cheques are referred to the respective Relationship Manager/Branch Manager, before dishonoring
- Ensure correct and timely inputting and authorization of RTGS/NEFT requests
- Ensure generation of all reports, as prescribed
- Conduct call back of RTGS/NEFT, as prescribed
- Other Relations Responsibilities To ensure there is no sharing of system passwords in the section
- To ensure timely servicing of all equipment and to have backup in place
- To manage all transaction vouchers and records as per laid down guidelines
- Timely Reporting of any system issue and process deviation
- Update with all process and system changes time to time.
Authorizer Gold Loan and Installment Loan
HDFC BANK
Kalka
12.2015 - 01.2019
- Handling disbursement of Gold loan at branch post sales and quick data entry by sales executive
- Ensuring policy adherence and meeting the TAT at branches
- Ensuring adherence to Gold vaulting process and policies
- Ensuring effective communication with sales team and Cpu
- Handling disbursement of auto loan ,two wheeler loan
- To ensure satisfactory Audit rating and minimal critical exceptions
- Ensuring service excellence to enhance portfolio, control retention and better cross sell
- All reconciliations as per bank process and policies are understood and implemented by the branch staff.
Fashion Consultant
PUMA
New Delhi
01.2013 - 09.2014
- Received and processed cash and credit payments for in -store purchases
- Drove brand awareness by organizing display setups and assisting in merchandising.
- created strategies to develop and expand existing customer sales.
- opened and closed the store,including counting cash,opening and closing cash registers and creating staff assignments.
- shared product knowledge with customers while making personal recommendations.
- maintained friendly and professional customer interactions.
Education
MBA - Finance And Human Resource
SILB
Solan 09.2009 - 11.2011
Bachelor of Commerce - Commerce
Government PG Collage
Solan 06.2006 - 07.2009
Commerce - Commerce
HP Board of Dharamshala
Solan 04.2001 -
Skills
- Banking operations knowledge
Software
- LOS
- IBM NOTES
Interests
- Reading ,writing, socializing
Timeline
Authorizer Whole Sale Banking Operations
HDFC BANK
01.2019 - 09.2020
Authorizer Gold Loan and Installment Loan
HDFC BANK
12.2015 - 01.2019
Fashion Consultant
PUMA
01.2013 - 09.2014
MBA - Finance And Human Resource
SILB
09.2009 - 11.2011
Bachelor of Commerce - Commerce
Government PG Collage
06.2006 - 07.2009
Commerce - Commerce
HP Board of Dharamshala
04.2001 -
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