Love to listening Songs and singing as well
REKHA YADAV
Wholesale Banking Operations Authorizer ( Assistant Manager)
Jaunpur
Summary
Enthusiastic Banker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Remittance and disbursement Operations and training in Fusion Cash Management System. Motivated to learn, grow and excel in Banking Operations.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
Work History
Wholesale Banking Operations Authorizer
HDFC BANK LTD
NOIDA
10.2021 - Current
- Adhered to social distancing protocols and wore mask or face shield.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handling day to day transactions i.e. BULK RTGS,BULK NEFT, FT, Corporate FD bookings , Call money booking, Authorizing the call backs for the same.
- Processing DD/PO/CHEQUES PRINTING REQUESTS (BULKS/SINGLES). Suspense and GL monitoring , Reporting the same.
- Dealing with queries and providing resolutions.
Teller (Customer Care Executive)
HDFC Bank Ltd
JUNPUR
05.2019 - 09.2021
- Experience of efficiently handling a wide range of financial transactions and service functions to ensure a positive customer experience
- Accurate processing on average of between 20-25 customer transactions per hour
- Successful record of cross-selling bank products and generating leads to meet sales goals
- Demonstrated ability to develop partnerships with teammates and specialists to maximize effectiveness.
- Also dealing with entire procedure from account opening to closure of a account including customer profiling, KYC etc.
Education
Bachelor of Technology - Electronics & Communication Engineering
MJP Rohilkhand University
08.2014 - 06.2018
Intermediate (10+2) - PCM
Board of High School & Intermediate Education
07.2011 - 06.2013
Science Education
Board of High School & Intermediate Education
Jaunpur 05.2010 - 05.2013
Skills
Banking operations knowledge
Oracle FLEXCUBE
Software & Tools MS Office, CRMnext SoftwareTechnical Strength
Operations management
Team Building
Additional Information
- ACHIEVEMENTS , Star Service Excellence Award for outstanding performance in HDFC Bank Ltd (Jaunpur Cluster). Exemplary attendance record to reliably fulfill a schedule that includes both weekends and ex- tended hours. IRDA Certified.
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Wholesale Banking Operations Authorizer
HDFC BANK LTD
10.2021 - Current
Teller (Customer Care Executive)
HDFC Bank Ltd
05.2019 - 09.2021
Bachelor of Technology - Electronics & Communication Engineering
MJP Rohilkhand University
08.2014 - 06.2018
Intermediate (10+2) - PCM
Board of High School & Intermediate Education
07.2011 - 06.2013
Science Education
Board of High School & Intermediate Education
05.2010 - 05.2013