Support Engineer working for multiple projects as a Linux admin along with additional roles of capacity, incident, and change management for consumer platforms.
• Handled technology planning for a major financial organization. Directed hardware and software installation, maintenance, and upgrades.
• Built servers with multiple OS distributions like RHEL 6,7 & 8 and SUSE 12,15, application configuration, Patch Management, Troubleshooting, User Management, Performance Management and System Recovery.
• Spearheaded the successful project-wide transition from RHEL 6 to RHEL 7 and RHEL 8 of servers.
• Implemented IT risk management plan to harden system security, including least privilege drive, and RBAC, HBAC controls through RHEL IDM.
• Patch management – Manual, internal tools, Red Hat Satellite remote command execution and Ansible
• Automated reporting, and housekeeping activities using shell scripting to reduce manual overhead.
• Automated deployments, package installations and upgrades through Ansible.
• Troubleshoot and drive towards resolution of technically complex issues impacting critical business functionalities in timely manner.
• Perform root cause analysis for incidents at OS level and provide mitigation plans and long-term solutions.
• Drive disaster recovery and data-center isolation activities from OS, platform, and application perspective.
• Perform basic crash dump analysis using debug kernels before reaching Red Hat vendor support.
• Performed in-place upgrades of RHEL OS from RHEL 7 to RHEL 8 and from RHEL8 to RHEL 9 using Leapp.
Jr. Software Developer (Intern)
Support the IT team in maintaining hardware, software, and other systems.
Assist with troubleshooting issues and provide technical support.
Organize and maintain IT resources.
Lend IT support in areas such as cybersecurity, programming, analytics, and data center management.
As an intern, you will not be a Company employee.
AWS Cloud Practitioner, 08/30/26, 08/30/26, In-depth understanding of AWS cloud computing services, including EC2, S3, RDS, Lambda, IAM, VPC, and more., Strong knowledge of architectural best practices, such as AWS Well-Architected Framework, security, performance, and cost optimization., Hands-on experience in cloud infrastructure provisioning, monitoring, and automation using AWS Management Console and AWS CLI.