Summary
Overview
Work History
Education
Skills
Timeline
Generic

VEERA REDDY AT

Hyderabad

Summary

Highly experienced and results-oriented UNIX/Linux Administrator and Technical Support Representative with over 8 years of experience in managing, troubleshooting, and optimizing diverse server environments, including HP-UX, Linux, and cloud platforms (GCP, AWS, Azure). Proven ability to handle complex technical escalations, implement high-availability solutions, perform system migrations, and ensure robust server performance. Seeking to leverage extensive expertise in system administration and cloud support to contribute to a dynamic organization.

Overview

9
9
years of professional experience

Work History

Technical Support Representative (L2/L3)

Google
06.2024 - Current
  • Company Overview: Google (Google Zelous Project)
  • Provide Level 2/3 technical support for Google Cloud Platform's serverless infrastructure, including Cloud Functions, App Engine, and Cloud Run.
  • Manage complex technical escalations from internal Google teams and enterprise customers.
  • Conduct deep-dive troubleshooting for performance, deployment, and scalability challenges within GCP environments.
  • Collaborate closely with Google Site Reliability Engineering (SRE) teams to ensure rapid resolution of high-priority incidents.
  • Utilize internal tools and logging systems for service monitoring, pattern identification, and proactive issue prevention.
  • Support CI/CD pipelines, monitor alerts, and contribute to internal knowledge base articles and Standard Operating Procedures (SOPs).

Tech Specialist

Cognizant Technologies
07.2022 - 05.2024
  • Company Overview: Cognizant Technologies (Sanofi Project)
  • Led HP-UX XtremIO to NetApp storage migration projects for HP-UX servers.
  • Managed Linux server commissioning and decommissioning on various platforms including vCenter, AWS Console, and Azure Console.
  • Executed Commvault Agent migration projects for both Linux and HP-UX servers.
  • Successfully completed Splunk upgradation projects for Linux and HP-UX servers.

UNIX Administrator

Tata Consultancy Services
01.2021 - 07.2022
  • Company Overview: Tata Consultancy Services (Telefónica Germany Project)
  • Monitored and extended file system utilization.
  • Managed incidents and changes using Remedy ticketing tool.
  • Created change requests for firmware upgrades and hardware replacements, coordinating server downtimes.
  • Installed server patches via satellite server.
  • Gained knowledge of storage migrations.
  • Managed (added/removed) disks and partitions (LVM) and created additional SWAP space.
  • Monitored swap and CPU utilization, and configured kernel parameters.
  • Maintained the Root File System.
  • Performed server commissioning and decommissioning.
  • Created new Linux VMs via vCenter and managed CPU, RAM, and HDD allocations.
  • Configured network IP addresses and performed firmware upgrades on Linux machines.
  • Logged cases with HPE for hardware support and resolved issues.
  • Configured Service Guard clusters and packages.

UNIX Administrator

Wipro Technologies
11.2017 - 01.2021
  • Company Overview: Wipro Technologies (Andhra Bank Project)
  • Managed user accounts and group administration.
  • Performed Ignite backups (tape and network) and configured Ignite servers.
  • Monitored server load and disk utilization, and checked server health status.
  • Recovered root passwords.
  • Installed Sudo for HP-UX and configured cron/FTP access for users.
  • Troubleshot hardware and OS-related issues.
  • Performed performance tuning and configured kernel parameters.
  • Configured file systems and extended them online/offline.
  • Installed and configured High Availability environments using MC Service Guard cluster.

UNIX Administrator

HP
03.2016 - 10.2017
  • Company Overview: HP (Andhra Bank Project)
  • Managed user accounts and group administration.
  • Performed Ignite backups (tape and network) and configured Ignite servers.
  • Monitored server load and disk utilization, and checked server health status.
  • Recovered root passwords.
  • Installed Sudo for HP-UX and configured cron/FTP access for users.
  • Troubleshot hardware and OS-related issues.
  • Performed performance tuning and configured kernel parameters.
  • Configured file systems and extended them online/offline.
  • Installed and configured High Availability environments using MC Service Guard cluster.
  • Installed OS from Ignite server and performed server recovery from Ignite tape/network.
  • Implemented root disk mirroring and replaced failed disks.
  • Configured MP IP addresses.
  • Administered HP-UX 11.31, including patch installation and removal.
  • Worked extensively on HP servers: rx2660, 2800, 6600, 8640, Superdome, Superdome2, and HP blade servers (BL860C, BL870C, BL890C) with c7000 enclosures.
  • Generated server performance reports and daily backups using HP Data Protector.
  • Prepared monthly reports.

Education

B.Tech - Electronics and Communication Engineering (ECE)

Guru Nanak Engineering College
01.2011

Diploma - Electronics and Communication Engineering (ECE)

Loyola Polytechnic College
01.2008

Secondary School Certificate (SSC) -

Usha Kiran High School
01.2005

Skills

  • Operating Systems: HP-UX (1131), Linux (RHEL, Ubuntu), Windows Server
  • Cloud Platforms: Google Cloud Platform (GCP - Cloud Functions, App Engine, Cloud Run), AWS, Azure
  • Virtualization: VMware vCenter
  • High Availability: HP MC Service Guard Cluster
  • Backup & Recovery: HP Data Protector, Ignite, Commvault
  • Storage: XtremIO, NetApp, LVM
  • Monitoring & Ticketing: Splunk, Remedy, Service now, Vector
  • Networking: IP Configuration, FTP
  • Scripting/Tools: Sudo, Cron, Satellite Server, CI/CD Pipelines
  • Hardware: HP rx series, Superdome, Superdome2, HP Blade Servers (BL860C, BL870C, BL890C), c7000 enclosures

Timeline

Technical Support Representative (L2/L3)

Google
06.2024 - Current

Tech Specialist

Cognizant Technologies
07.2022 - 05.2024

UNIX Administrator

Tata Consultancy Services
01.2021 - 07.2022

UNIX Administrator

Wipro Technologies
11.2017 - 01.2021

UNIX Administrator

HP
03.2016 - 10.2017

B.Tech - Electronics and Communication Engineering (ECE)

Guru Nanak Engineering College

Diploma - Electronics and Communication Engineering (ECE)

Loyola Polytechnic College

Secondary School Certificate (SSC) -

Usha Kiran High School

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