Veeramani Raju C

A strategic professional with expertise in research and development, strategic planning, and team building. Proficient in utilizing GDS systems (Amadeus, Sabre, Galileo) to optimize operations and enhance customer satisfaction. Known for exceptional leadership skills, innovative problem-solving, and the ability to train and develop high-performing teams. Committed to driving efficiency and achieving organizational goals.

• Gender : Male
• Marital Status : Unmarried
• Date of Birth : 25 June 1998

• Project Leadership: Led the training program for a team of 20 over a 3-month period, developing their skills in GDS systems, customer support processes, and ticketing, significantly improving their efficiency and performance.
• Process Improvement: Streamlined support processes across chat, email, and call channels, leading to improved response times and customer satisfaction. Implemented best practices that optimized workflow and reduced errors.
• Recognized Expertise: Gained recognition for expertise in GDS systems (Amadeus, Sabre, Galileo) and FTC management, establishing a reputation for delivering accurate and outstanding customer support.
• Leadership and Team Building: Demonstrated strong leadership by training and mentoring a team of 20, fostering a collaborative environment that improved team performance and service quality.

My goal is to leverage my expertise in project management, customer relations, and strategic planning to make a meaningful impact in a dynamic and innovative company. I am eager to take on new challenges and responsibilities that will allow me to grow professionally and personally. I aspire to work in a role where I can contribute to sustainable practices, technological innovation, and enhanced customer satisfaction, helping drive the company's success. I am particularly interested in opportunities that allow me to apply my skills in team leadership, creative problem-solving, and strategic planning.