Veerdavinder Singh

• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Maintained friendly and professional customer interactions.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.

Achivements

• Promoted DM TO RM 2017
• Promoted RM TO SRM 2018
• Promoted SRM TO BRM 2019
• Qualified 5 International Trips. Singapore,Bangkok,Dubai,Pattaya & Malaysia
• Awarded Top Producer in the country Financial Year 2017-18 ( Topline)
• Awarded Top Producer in the zone Financial Year 2018-19( Protection)
• Awarded Best Rookie BRM Financial Year 2019-20
• Awarded Top BRM by doing 150% of YTD in Financial Year 2021-2022

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Qualify the Bangkok Contest

• Improved underwriting accuracy by consistently reviewing and analyzing medical, financial, and occupational data.
• Increased operational efficiency through continual refinement of underwriting policies, procedures, and tools.
• Reduced claim costs by conducting thorough evaluations of potential policyholders'' insurability risks.
• Streamlined the underwriting process for faster turnaround times through effective communication with brokers and agents.
• Qualify the Contest and achieve CEO Trophy

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Qualify the Contest of Salary And Tasc Account at Srinagar and Dalhousie

• Enhanced customer satisfaction with timely follow-ups and personalized service.
• Responded to customer needs by answering questions and providing detailed information about Deals With Loan Against Property in Sale Department.
• Boosted sales performance by identifying and targeting high-potential leads.
• Cultivated strong relationships, establishing trust and loyalty among clients.

Traning of staff to sell the Products ( Business Loan)

Responsible for Achieving The Targets

Manging Customer Service operations and ensuring customer satisfaction by achieving delivery & service quality norms.