Vembarasi Anand
Bengaluru
Summary
Customer-focused Deputy Manager experienced in sales strategies and customer service within busy business environments. Achieved high levels of employee engagement and operational efficiency through effective scheduling, recruitment, and financial management. Committed to fostering team collaboration and personal growth, while maintaining strong communication and integrity.
Overview
3
3
Languages
3
3
years of post-secondary education
9
9
years of professional experience
Work History
Deputy Manager
Axis Bank Limited
BANGALORE
07.2025 - Current
- Managed portfolio of high-net-worth customers, providing tailored financial services to drive client acquisition.
- Delivered services across personal loans, business loans, home loans, auto loans, life insurance, health insurance, demat account opening, CASA, term deposits, AML transaction monitoring, chat banking, NRI account processes, and voice support.
Assistant Manager
Hdfc Bank Limited
11.2021 - 06.2025
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Customer relationship manager supporting staff for lead closure.
- Products: Personal loan, business loan,Loan against property,Home loans ,Life insurance, health insurance,Demat account,Loan against securities and bonds
- Log in process ,underwiring approval and disbursement.
Sr.Tele Sales Executive
HDB Financial services
11.2017 - 11.2021
- Executed tele calling for lead generation and successful closure.
- Provided customer service by addressing client inquiries and resolving issues.
- Demonstrated self-motivation by consistently meeting deadlines.
- Handled preferred customer service and acquiring business from them
- Facilitated lead generation and managed login to disbursement process.
Education
Bachelor of Science - Computer Science And Programming
Tiruvalluvar University
Vellore,Tamil Nadu 05.2014 - 04.2017
Skills
- Client Onboarding
- Risk Management
- Profit Optimization
- Market Analysis
- Performance Tracking
- Operational management
- Database Management
- Team Leadership
- Team leadership
- Goals and Performance
Application
- LOS imaging
- Finone
- Flex cube
- Sprinkler
- Flexi dial
- CRM
- M s office
- Powe BI
- Tablue
- Genesis
Languages
English
Proficient
C2
Tamil
Proficient
C2
Malayalam
Beginner
A1
Timeline
Deputy Manager
Axis Bank Limited
07.2025 - Current
Assistant Manager
Hdfc Bank Limited
11.2021 - 06.2025
Sr.Tele Sales Executive
HDB Financial services
11.2017 - 11.2021
Bachelor of Science - Computer Science And Programming
Tiruvalluvar University
05.2014 - 04.2017