ROSHNI BALWANI
MUMBAI
Summary
Dynamic Deputy Manager at ICICI BANK with a proven track record in team management and strategic leadership. Successfully enhanced operational efficiency through robust data analysis and compliance adherence. My dedication to professional growth is evidenced by my achievement of an AML and KYC certification from the esteemed IIFB, underscoring my expertise in compliance and my unwavering commitment to continuous learning..
Overview
5
5
years of professional experience
1
1
Certification
Work History
Deputy Manager
ICICI BANK
MUMBAI
12.2019 - Current
- Managed a team of 28 associates in home loan operations.
- Checked and verified customer KYC documents, like PAN, Aadhar, and address proof, as part of the home loan process.
- Made sure all documents submitted by customers were completed and matched the company's and RBI's rules.
- Coordinated with the credit and legal teams to ensure that everything was in place before loan disbursement.
- OTC checking and closure of deferral in the system.
- Helped internal audit teams by providing proper files and documents during checks.
- Prepared daily MIS reports and monthly productivity reports.
- Ensured data accuracy through a second review process.
- Collaborated with cross-functional teams to improve disbursement processes.
- Communicated disbursement updates to BSM.
- Consistently met or exceeded specified turnaround time for tasks.
- Supervised the team to ensure adherence to document verification protocols.
- Oversaw the agricultural loan process from appointment to disbursement.
- Facilitated document gathering, and ensured policy compliance for loan processing.
- Executed assigned duties with adaptability and flexibility.
- Addressed and resolved business team issues promptly.
Education
Master of Commerce - Accounting & Finance
MUMBAI UNIVERSITY
MUMBAI01.2020
Bachelor - Commerce
C.H.M COLLEGE
MUMBAI01.2018
High School Diploma -
C.H.M COLLEGE
MUMBAI01.2015
Pursuing MBA - Finance Management
DY Patil Vidyapeeth
PUNESkills
- Team management
- Strategic leadership
- Mentoring
- Microsoft Office
- KYC policy adherence
- Client Onboarding
- Project Escalation Management
- Client Onboarding
- Document verification
- Regulatory compliance
- Client Onboarding
- Advance Excel
- Data analysis
- Client Onboarding
- Project Escalation Management
Certification
- Certified in AML/KYC from IIBF
- Certified Investment Banking Operations Professional From Imarticus Learning
- Currently Pursuing Certification in Data Analyst
Timeline
Deputy Manager
ICICI BANK
12.2019 - Current
Master of Commerce - Accounting & Finance
MUMBAI UNIVERSITY
Bachelor - Commerce
C.H.M COLLEGE
High School Diploma -
C.H.M COLLEGE
Pursuing MBA - Finance Management
DY Patil Vidyapeeth
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