Community Involvement
Vempati Tejaswi
Assistant
Hyderabad
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. More than 6 years of experience as a Quality Analyst and Business Process Executive in Top MNCs.
Overview
7
7
years of professional experience
1
1
Language
Work History
Business Operations Associate
- Worked on Mapping Investigator (POI's)
- Achieved highly appreciation from Client-Side Company in operational management
- Worked in different steps of mapping process like RSC, BFP, Places, Geo, Road names, Validations & Road Class
- Worked for Bee-gees Process it was all regarding Point of Interest - POI's (Mapping)
- Both the projects are from Google & Uber Clients
- Responsible for searching the address of POI in maps or official websites
- Interconnect the POI's to the official locations
- Responsible to cross check the images are authentic from the locations and assign to the object.
Assistant, Quality Analyst
Tata Consultancy Service Pvt.Ltd
01.2023 - Current
- Working As POC of the team
- Maintaining the new hires and training them on Process
- Working as Assistant which involves both Editor and, Working as Back up team lead who track all the data regarding team's performance.
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
- Consulted manuals and process documents to investigate malfunctions.
- Defined and implemented quality initiatives to reduce risk.
Senior Process Executive, editor and quality analyst
Cognizant technology solutions Pvt.Ltd
11.2018 - 01.2023
- Worked as an executive which involves both the roles, Handling policy and quality related queries for the team of 60 members
- Responsible for preparing and delivering weekly quizzes and trainings in coordination with the training team
- Maintained the new hire employee reports with their respective information
- Involved in conducting Policy hurdles, mentoring and performance evaluation
- Acted as a backup Team lead.
Quality Analyst
Accenture
01.2018 - 09.2018
- Experience of 9 months as a process Quality person
- Worked as auditor in doing quality check for the entire team
- Conducted policy sessions for Onsite Workflow
- Organized and administered the client meetings whenever required.
- Participated in departmental meetings to establish short- and long-term strategy.
Associate
Accenture
11.2016 - 01.2017
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Trained and mentored junior staff on customer service strategies and techniques.
- Trained and supported new team members, maintaining culture of collaboration.
- Assigned tasks to lower-level personnel based on qualifications and skills set.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Organized work information to drive accuracy and completeness.
- Verified work aligned with service levels agreed and client requirements.
- Researched, analyzed, and projected market data for potential markets.
Education
Bachelor of Technology - Computer science
Swarna Bharati College of Engineering
Higher - Secondary Education
SR junior college, Trinity High School
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Skills
Business Management
Analysing
Identifying Management
Strategic thinking
Creative thinking
Leadreship
Team Handling
Time Management
Business development
Analysis
Meeting Deadlines
Training
Interests
Travel
Dance
Timeline
Assistant, Quality Analyst
Tata Consultancy Service Pvt.Ltd
01.2023 - Current
Senior Process Executive, editor and quality analyst
Cognizant technology solutions Pvt.Ltd
11.2018 - 01.2023
Quality Analyst
Accenture
01.2018 - 09.2018
Associate
Accenture
11.2016 - 01.2017
Business Operations Associate
Bachelor of Technology - Computer science
Swarna Bharati College of Engineering
Higher - Secondary Education
SR junior college, Trinity High School