Rupesh Kakkar
Gurgaon
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Results-oriented and bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Operations Associate
Booksstudy.com
07.2015 - Current
- Developed and implemented operational strategies to improve efficiency in daily operations.
- Provided ongoing support for operational teams to ensure efficient workflow processes.
- Conducted research on industry best practices and evaluated their applicability to current operations.
- Coordinated with external vendors regarding procurement of supplies and services needed for daily operations.
- Maintained effective communication between all levels of personnel within the organization.
- Implemented changes in operating procedures based upon input from stakeholders.
- Collaborated with cross-functional teams on initiatives related to process optimization.
- Ensured compliance with internal policies, procedures, and external regulations.
- Communicated with clients regarding account status and project updates.
- Recommended suggestions and improvements based on data analysis.
- Identified business priorities and negotiated cost, quality and service with cross-functional business leaders.
- Maximized operating potential to exceed customers' expectations.
- Conducted analysis of business needs relating to marketing, operations and finance.
Business Development Associate
Systatic Consulting Pvt. Ltd.
08.2012 - 05.2015
- Engage in client development activities
- Activities include but are not limited to sourcing, initial client qualification, identifying potential end users and decision makers, establishing contact relationships, completing company and department profiles, candidate marketing, identifying cross selling opportunities, identifying national/third party/vendor-on-premises opportunities, new client visits
- Ensure local market alignment with initiatives related to client targeting Call prospective or existing clients to obtain and/or close agreements for services or identify new hiring managers
- Conduct follow up activities to ensure customer satisfaction
- Conduct market research and qualify/classify target accounts within assigned geography
- Keep abreast of market dynamics and trends within specific market and region and forecasts client demands
- Establish client expectations and effectively communicate to appropriate parties.
Education
MBA - International Trade Management
Narsee Monjee Institute of Management Studies
Mumbai12.2023
Bachelor of Commerce -
School of Open Learning, University of Delhi
Delhi03.2012
Skills
- Strategic Planning
- Revenue Generation
- Contracts & Negotiations
- Business Planning and Strategy
- Logistics Management
- Staff Management
- Business Development
- Microsoft Office Proficient
- Analytical Skills
- Client Service
- Effective Communication
- Operations Management
- Disciplined Leadership
- Decision-Making Capabilities
- Excellent Oral and Written Communication
- Relationship Building and Management
- Vendor & Supplier Management
- Social Media Promotion
- Business Generation
Certification
Certification of SAP (Material Management) Training from DUCAT (Gurugram) - Purchase Requisition, RFQ, Purchase Order, Reports, material management, etc.
Certificate of E-commerce professional from IIEC (Indian Institute of E-Commerce).
Workshop Attended on Digital Marketing from MSME
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Personal Details
Date of Birth - 9 Jan 1991
Father's Name - Kailash Kakkar
Address - H no 125/8, Model Town, Gurugram -122001.
Timeline
Business Operations Associate
Booksstudy.com
07.2015 - Current
Business Development Associate
Systatic Consulting Pvt. Ltd.
08.2012 - 05.2015
MBA - International Trade Management
Narsee Monjee Institute of Management Studies
Bachelor of Commerce -
School of Open Learning, University of Delhi
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