VENKATACHALAM
Networking Professional
Namakkal,TN
Summary
Seasoned network engineer with over 15 years of experience in manual testing, network design, and troubleshooting across diverse industries, including pharmaceuticals Data centre,Customer support, telecommunications. Proven track record in leadership roles, adept at managing global networks and supporting deployments while delivering innovative technical solutions. Possessing certifications in routing and switching, expertise includes enhancing network architectures and driving team success on complex projects. A commitment to continuous improvement and excellence fuels a passion for tackling challenging initiatives in the ever-evolving tech landscape.
Overview
15
15
years of professional experience
3
3
Languages
1
1
Certificate
Work History
Manual Tester
Colt Technology SERVICES (Zyoin GROUP)
02.2023 - Current
- Manual testing for various network devices, and support for E2E Network Services Provisioning.
- Manual testing for specific devices and network services, MPLS L2VPN, MPLS L3VPN, Routing, and QoS.
- Support E2E Network Services, Provisioning testing, and validate configurations of network devices.
- Work with L2VPN, XConnect, and Flex Connect troubleshooting.
- Configure or retest the network manually, as needed.
- Participate in the RFS Deployment Call, and provide on-call support.
- Validate the configuration using the LLDP and HLD perspective, also manually configured NCS routers.
- Coordinate with multiple vendors and provide on-call support for troubleshooting network issues.
- Ready to make RFS for the every month targeted testing topology.
Level 3 Engineer
FIDELIS CORPORATE SOLUTIONS PVT ITD
01.2022 - 12.2022
- Level 3 Engineer handling global network support and troubleshooting at a pharmaceutical company.
- Worked as a Level 3 Engineer with MYLAN (Vietris Pharmaceutical Company), supporting SDWAN, ACI, and DMVPN.
- Worked with monitoring tools like ServiceNow and SolarWinds.
- Handled issues like Cases P1, P2, and P3 incidents, and worked with the SME for RCA.
- Escalated issues for resolutions, and followed Change Rule procedures.
- Global support for five data centers and enterprise sites.
Level 3 Engineer
DCM Infotech Limited
11.2020 - 08.2021
- Network support and issue resolution for the U.S. customer with significant infrastructure.
- Handled network issues as a Level 3 engineer for the U.S. Customer with 300 service centers and two data centers.
- Maintained network uptime with coordination with the ISP, using Nexus devices and VPC technology.
- Specialized expertise in managing Cisco ACI networks for a service provider environment.
- Specialized in creating high-level MOPs for Cisco ACI network.
- Hands-on experience in configuring Cisco ACI fabric components, including APIC, Spine, and Leaf switches.
- Expertise in designing and implementing ACI Tenants, VRFs, Bridge Domains, Application Profiles, EPGs, and Contracts.
- Strong understanding of the ACI policy model, endpoint learning, and the fabric discovery process.
- Experience in ACI Multi-Pod and Multi-Site architecture design and implementation.
- Skilled in integrating ACI with external Layer 2 and Layer 3 networks using L2Out and L3Out connectivity.
- Used monitoring tools like SolarWinds and Nagios.
Senior Network Operation Engineer (SME)
SYNOPHIC GlOBAL PVT LTD
10.2018 - 02.2020
- Senior Network Operations Engineer for major deployments and MPLS architectures.
- SME role for Greenfield deployment/implementation involving ASR devices as joint boxes in 9K and NCSS500.
- Handled OSPF, BGP, MPBGP, and MPLS dynamics.
- Supported the design team with the creation of technical documents.
- Coordinate multiple different vendors and support for the technical-related issues.
- Supporting team members and guiding the configuration to complete the time-to-time requirements.
Network Engineer
Sasken Communication Technologies Ltd
05.2015 - 10.2016
- Worked on a nationwide 4G project and Global NOC Operation with Reliance Jio InfoComm.
- Participated in India's 4G rollout with installation, configuration, and integration of networking sites.
- Handled CSR, AG1 G, AG2 Installation and Commissioning, and G Integration Services.
- Deployed MPLS core over VPN and configured LDP neighbors.
Network Engineer
INSTECH GLOBAL SOLUTIONS PVT LTD
07.2010 - 08.2014
- Project Brief, Roles, and Responsibilities:
- I worked at one of the five-star hotels and provided high-speed internet, LAN, and.
- Wi-Fi and LAN network connectivity.
- Maintaining 24 online servers (ACS servers), it has many features such as billing, reducing and increasing the data bandwidth speed for particular users, guest management, AAA proxy, DHCP, etc.
- - Implementing and managing the Cisco router and switch configuration includes STP, VTP, and inter-VLAN routing for client requirements.
- - Handling 24/7 operations, which include level 1, 2, and 3 support to our customers.
- We are using IEEE Standard 802.1x port-based authentication AAA models.
- - Monitor network and access points, health of both Wi-Fi and LAN circuits, using the 24ONLINE server monitoring tool.
- Managed users and their credentials using 24 online servers.
- - Configured and troubleshot Wi-Fi and LAN connectivity for routers, switches, and access points, such as Cisco, D-Link, and Cisco Aironet.
- - Provide 24/7 network support online for any network or internet-related problem within the organization.
- - Responsible for handling installations, monitoring, configurations, maintenance, and troubleshooting of the network environment by meeting customer expectations within the timelines.
- Implementation, network designing, configuration, and troubleshooting of the complete network environment in the company.
- - Administration and management of Cisco switches, routers, load balancers, and bandwidth management servers and their rules.
- Provide complete information about cost estimation for projects after the survey and device recommendations.
- Providing support, monitoring the bandwidth usage, and managing routers, switches, and monitoring tools for 24/7 online servers.
- Providing remote support to customers through phone and online.
- Coordinating with the ISPs when there is an issue with the network.
- - Project Brief, Roles, and Responsibilities:
- I was working as a NOC engineer for our client, Allahabad Bank, which provides leased line connections.
- We have more than 100 branches in Bangalore, all branches connected to the head branch office here to the Central NOC (Mumbai).
- In this, more than 100 branches maintain, configure, implement, and monitor the network (WhatsApp Gold) and guide the field engineer.
- - Responsible for handling major network incidents, finding the affected nodes, and creating service requests for the same within time, along with timely escalations to respective workgroups and management escalations.
- Provide network utilization information to customers or service managers on request.
- Configuring, maintaining Easy VPN using Cisco VPN client software, and site-to-site, remote access, IPsec (Model Cisco 871s).
- - Configure the ASA firewall, implement, and maintain the client with the customer site.
- - Implemented and troubleshooting experience with Cisco routing and switching.
- - technologies (1841 Routers, 2900 routers, 2800 routers, Catalyst 2960, 2950, 3750,
- Network Engineer for local and global network integrations and support.
- Managed lease line connections and VPN connectivity implementations.
- Worked on projects for network expansions and maintenance at Instech Global Solutions, Pvt. Ltd.
- Provided 24/7 network support and troubleshooting.
Education
CERTIFICATIONS
Bachelors of Arts - Commerce & Science
Alagappa University
Karaikudi, Tamil Nadu05.2008
XII - Arts & Science
Government Higher Secondary School
Tamil Nadu03.2002
Secondary School Leaving Certificate -
Government High School
Tamil Nadu03.2000
Accomplishments
- Leadership in Network Operations
- Handled key network operations and large-scale projects for multiple global clients and provided high level of technical support and troubleshooting.
- Handling teams and support for team members .
Skills
Regression testing
Functional testing
Test execution
Bug tracking
Defect tracking
Sanity testing
Integration testing
System testing
Testing plans
Technical writing
Technical analysis
Root-cause analysis
Troubleshooting
Configuration management
Critical thinking
Analytical thinking
Multitasking
Testing data documentation
Teamwork and collaboration
Time management
Multitasking Abilities
Problem-solving
Product testing
Inspection and testing reports
Task prioritization
Self motivation
Team collaboration
Organizational skills
Time management abilities
Team building
Reliability
Analytical skills
Certification
Cisco (CCNA,CCNP,CCIE) (CCIE Lab attempted)
Timeline
Cisco (CCNA,CCNP,CCIE) (CCIE Lab attempted)
11-2024
Manual Tester
Colt Technology SERVICES (Zyoin GROUP)
02.2023 - Current
Level 3 Engineer
FIDELIS CORPORATE SOLUTIONS PVT ITD
01.2022 - 12.2022
Level 3 Engineer
DCM Infotech Limited
11.2020 - 08.2021
Senior Network Operation Engineer (SME)
SYNOPHIC GlOBAL PVT LTD
10.2018 - 02.2020
Network Engineer
Sasken Communication Technologies Ltd
05.2015 - 10.2016
Network Engineer
INSTECH GLOBAL SOLUTIONS PVT LTD
07.2010 - 08.2014
CERTIFICATIONS
Bachelors of Arts - Commerce & Science
Alagappa University
XII - Arts & Science
Government Higher Secondary School
Secondary School Leaving Certificate -
Government High School